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Area Manager, Partner Operations
Posted on 3/8/2022
Alameda, CA, USA
Experience Level
Desired Skills
  • Search and browse our inventory of over 20,000 vehicles that we own and certify
  • Narrow down search results using highly intelligent filtering tools/components
  • View vehicle details, Carfax reports and 360 rotating studio images for every vehicle
  • Secure financing in minutes using Carvana's in house service or their own bank
  • Interact with GUI components to easily customize loan length, down payment and monthly payment
  • Generate, upload and eSign all documents online (no ink necessary)
  • Schedule front door delivery or pick up at one of our vending machines
  • Trade in their existing vehicle or just sell it to Carvana (no purchase necessary)
  • Must have 5+ years of automotive experience & relationship building at the most senior levels of automotive groups and OEM clients. (3rd Party, OEM, SaaS platforms, Captive Finance)
  • Proven ability to systematically develop account plans, drive new leads, business opportunities, and close business
  • Thorough knowledge of automotive retail processes and products (including financing, leasing, accessories, and service and protection plan offerings)
  • Significant understanding of automotive tools, including CRMs, desking solutions, and DMS products
  • High level of comfort with digital technology solutions
  • Ability to think quickly and tackle ambiguous partner requests
  • Superior communication skills
  • Customer first mentality
  • Process driven but flexible enough to adapt processes as required by circumstances
  • Partner acquisition
  • Partner retention (book of business)
  • Partner performance
  • Sales pipeline management (process)
  • Travel and expense budget adherence
  • Develop target account pipeline based on prior industry relationships and company priorities
  • Acquire new partner accounts, meeting or exceeding monthly quota targets
  • Manage negotiations effectively, resulting in win-win solutions
  • Build and deepen relationships with existing partners to help close and maintain business
  • Proactively solicit feedback from prospects and customers
  • Provide constructive feedback to Product, Partner Success, and Training teams to enhance and improve Carvana's products and processes
  • Manage target accounts and partners in Salesforce
  • Post-sale account success coaching
Desired Qualifications
  • Startup/early stage company experience is a plus
Carvana is a leading e-commerce platform for buying and selling used cars.
Company mission
Carvana is a leading e-commerce platform for buying and selling used cars.