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Engineering Manager
Contact Engineering
Confirmed live in the last 24 hours
Remote in USA
Experience Level
Desired Skills
Customer Service
Product Design
  • 7+ years of software engineering experience with 5+ years of experience building and leading engineering teams
  • Solid understanding of software engineering fundamentals and software delivery process
  • Experience in hiring, developing diverse teams, creating an inclusive environment and retaining top talent
  • Experience working with product, design, business and leadership in setting the long term strategic direction for team and products
  • Experience with effectively creating alignments with multiple teams and operating well in ambiguity
  • Excellent communication and collaboration skills
  • As an Engineering Manager, you'll be responsible for technical strategy, guidance, implementation and execution of key contact center applications
  • You'll partner closely with product management, product designers and cross functional partners to craft and evolve the vision, mission, and strategy of the Customer Service organization
  • With bias towards execution, you'll help implement effective project logistics that emphasize quality and drive progress within the team
  • You'll lead the engineering hiring plan for the team, from sourcing through hire
  • You'll develop a diverse and inclusive team where team members are empowered to do their best work
  • You'll mentor engineers and look for opportunities to advance their careers while keeping them engaged and focused on the product and the company vision

5,001-10,000 employees

Subscription streaming entertainment service
Company Overview
Netflix's mission is to entertain the world. The company operates a streaming platform for movies & TV shows and has over 222 million subscribers globally.
  • Free lunches
  • Up to 12 months' maternity and paternity leave
  • Unlimited vacation days, within reason
  • Open working hours (at the California office)
  • Health, vision, and dental insurance
  • Employee stock purchase plan
  • Mobile phone discounts
Company Values
  • Inclusion
  • Innovation
  • Passion
  • Curiosity
  • Judgment
  • Communication
  • Courage
  • Selflessness
  • Integrity
  • Impact