Registered Nurse / Licensed Social Worker Care Manager

A pioneer in the caregiving space, Careforth supports family caregivers across the United States to confidently care for their loved ones at home. Through a combination of in-person home visits, remote coaching and our proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources they need.  The Caregivers and families we support stay with Careforth for many years, building lasting relationships along the way. Join us today and live our values: lead with heart, cultivate trust, go beyond.

The Registered Nurse (RN) Care Manager or Licensed Social Worker (LSW/LISW) Care Manager works collaboratively as part of a care management team to onboard new families onto service and provide ongoing support to caregivers. This role is responsible for assessing consumer and caregiver needs, evaluating eligibility for service, and guiding prospective families through an efficient activation of services. The Nurse or Social Worker establishes a person-centric plan of care, completes an orientation to Coreforth’s digital communication platform, and conducts regularly scheduled home visits. For an assigned caseload, this position coaches, advocates, and educates caregivers to assist with the daily health and well-being of their care recipients in the Cleveland and surrounding areas (Lorain, Cuyahoga, Medina, Lake, and Geauga).

• Manages the enrollment process of prospective families and educates them on qualifications as it relates to the consumer, caregiver, and home; assesses consumer and caregiver eligibility for services
• Helps guide consumers with applications for Medicaid, waiver programs, and other state benefits
• Conducts initial in-person clinical assessments and coordinates service activation, ensuring that all required forms and standard procedures are followed
• Assists with orientation training for each caregiver to facilitate a proper onboarding to Careforth’s HIPAA secure technology platform; ensures caregiver understands how to successfully submit electronic daily communications
• Works collaboratively to develop each member’s plan of care and review on an ongoing basis
• Provide ongoing coaching to drive effective utilization of established best practices, encourage caregiver education, and connect families to community resources
• Reviews the caregiver notes daily and appropriately addresses changes in the consumer’s condition or environment
• Completes documentation corresponding with each on-site visit or encounter
• Monitors the health status of all members to ensure that all needs and programmatic requirements are properly delivered (i.e. incident management)
• Collaborates and communicates regularly with clinical team, agency and support services, primary care physician, and other medical providers to ensure timely and appropriate delivery of consumer services
• Ensures continuous compliance with all regulatory and accreditation agency standards as well as company policies and procedures
• Plans and implements discharges and transitions from the program
• Perform other duties as assigned

• Must hold an active Registered Nurse (RN) License and/or be a Licensed Social Worker (LSW/LISW) in the state of Ohio
• Minimum two (2) years of recent clinical experience in direct care of elders or adults with disabilities
• Ability and flexibility to travel (usually by car) within assigned geographic area; valid driver’s license and car insurance required
• Experience in case management, care planning, and assessment for cases including but not limited to eldercare, people with disabilities, and other complex medical needs in a health care setting
• Ability to work in a fast-paced environment meeting department goals and KPIs
• Ability to influence and be self-motivated with a results-driven approach
• Tech savvy with the ability to teach others; proficient in common software and web-based applications (e.g. Case Management Systems, MS Office)
• Additional state-specific qualifications may be required

At Careforth your well-being matters. With flexible schedules, a remote-first culture, and a nationally recognized wellness program, our benefits are designed to help you thrive, both professionally and personally. Discover how we invest in you: https://careforth.com/careers/#benefits

The pay range for this position is $68,700 - $84,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and geographic location.

#LI - Hybrid

Founded in Boston, Careforth's caregiver programs and services improve health outcomes, keeping care at home longer. Additionally, our programs provide financial benefit to caregivers and cost savings to state agencies and health plans. At Careforth, we understand the challenges of caregiving and are committed to supporting family caregivers at every turn.

Caregivers play a critical role in the future of healthcare—and so can you.

Apply now!

For more information, please visit www.Careforth.com.

Careforth is an Equal Opportunity Employer*

DISCLAIMER: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

*Careforth supports families with diverse backgrounds and as an equal opportunity employer, we seek employees who reflect the diverse population we serve. Careforth complies with all applicable laws concerning hiring and employment practices and is firmly committed to fostering and maintaining a workplace free from discrimination. We pledge to hire, train, and promote our employees without regard to race, religion, gender, gender identity, genetic information, age, national origin, sexual orientation, disability, veteran status, or any other category protected by applicable law.

Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users. If you would like to contact us regarding the company’s diversity, equity and inclusion initiatives, inquire about a specific accessibility need or the accessibility of our website, or if you need assistance completing an application process, please contact People & Culture at 866-797-2333.