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Strategic Account Manager II
Confirmed live in the last 24 hours
Experience Level
Desired Skills
  • BS or BA in business, finance, economics or similar study (or relevant experience). MBA preferred
  • Minimum 3+ years of quota-carrying success in strategic account management and/or customer success, within enterprise software or SaaS. Must have experience with F500/Global2000 clients
  • Solid background managing complex negotiations and contracts renewals
  • Salesforce, Clari and/or other equivalent systems fluency needed
  • Real passion for serving customers
  • The ability to establish credibility with key customer decision makers & influencers
  • Strong verbal/written communication & presentation skills; extraordinary listening skills
  • Strong problem solving & analytical skills; formulates solutions that deliver real business value
  • Ability to recognize and maximize new business opportunities
  • Comfort with negotiation
  • Multi tasking down to a science; handling multiple accounts & assignments simultaneously
  • A commitment to exceed goals that is internal, constant & self-imposed
  • Cultivate, develop, and maintain deep, meaningful relationships with our Top Enterprise customer segment, while driving adoption of the CB Insights platform
  • Be a trusted advisor to our customers by helping to educate them on the value of CB Insights, our platform and capabilities; support clients by deeply understanding their goals, and business objectives and providing ongoing support on key projects and initiatives
  • Promote CB Insights, tailoring its presentation to the needs of different customer types
  • Serve as the primary contact for customers; Liaise between the customer and other teams including partnering with our Intelligence Unit, Product, and Business Development teams to increase customer experience and outcomes
  • Identify creative strategies to engage customers and produce incremental revenue; Maximize revenue with customers by identifying needs and customer pain points
  • Leverage analytical skills and experience to assess business opportunities
  • Partner with Strategic Account Executives to execute highly-effective strategic account plans and account level strategies to drive retention and growth
  • Use Salesforce CRM to ensure knowledge transfer regarding account development, outreach progress, and opportunity pursuit
  • Work on essential projects that increase our effectiveness within account management and business development (e.g. map competitors, develop new outreach capabilities, capture market trends)
CB Insights

201-500 employees

Technology insights
Company Overview
CB Insights is on a mission to enable every organization to make smarter decisions about tech. Whether it’s finding a new game-changing vendor or understanding a new market, it’s easier, faster and smarter with CB Insights.
  • Amazing culture that emphasizes Hard Work, High Standards, Hunger, Helpfulness, and Humility. Learn more here
  • A newsletter that 700k+ people follow
  • Be Healthy: Health with HSA and FSA options, dental, and vision insurance along with unlimited/take what you need sick day policy
  • Plan for the future: 401k with up to 4% match
  • Continued Learning: $1,000 yearly continuing education stipend
  • Rest and Relax: Competitive vacation and holiday plans
  • Refuel: In-office lunch stipend, snacks/coffee
Company Core Values
  • Hungry
  • Humble
  • Helpful
  • Hard-working
  • High standards