Salary Range: 116000 to 220000 (Currency: USD) (Pay period: per-year-salary)

Responsibilities

• Lead and manage a global deal desk team supporting multiple regions.
• Develop and mentor team members, fostering a culture of excellence and continuous improvement.
• Align team objectives with overall business goals and sales strategies.
• Oversee end-to-end deal management processes, ensuring timely and accurate execution of all deals.
• Coordinate with various teams to facilitate the smooth progression of deals from initiation to closure.
• Address any issues or obstacles that arise during the deal process to ensure customer satisfaction and successful outcomes.
• Develop, implement, and maintain deal policies and standard operating procedures.
• Drive continuous improvement initiatives to enhance deal efficiency and effectiveness.
• Collaborate with cross-functional teams to streamline deal workflows and reduce cycle times.
• Work closely with sales leadership to develop innovative deal structures that meet customer needs.
• Provide expert guidance to sales teams on complex deal scenarios, helping them effectively communicate value propositions to customers.
• Assist in customer negotiations, offering creative solutions to overcome objections and close deals.
• Establish and track key performance indicators (KPIs) for deal desk operations.
• Prepare and present regular reports to senior management on deal trends, bottlenecks, and opportunities for improvement.
• Partner with Finance, Legal, and Product teams to ensure deal compliance and optimal pricing strategies.
• Act as a liaison between Sales and other departments to facilitate smooth deal execution.

Qualifications

• Bachelor’s degree in Business, Finance, or related field; MBA preferred.
• 7+ years of experience in deal desk, sales operations, or related roles.
• Proven track record of leading and developing high-performing teams.
• Strong understanding of B2B sales processes, particularly in the technology sector.
• Excellent analytical and problem-solving skills.
• Superior communication and negotiation abilities.
• Experience with CRM systems and sales automation tools.
• Ability to work in a fast-paced, global environment.
• Experience in SaaS or cloud-based technology companies.
• Knowledge of international business practices and regulations.
• Proficiency in data analysis and visualization tools.
• Change management experience.