MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

MongoDB is looking for a highly motivated individual to join our Global Deal Strategy team as Global Deal Strategy Systems Manager. We are looking for someone who is driven and passionate especially on continuous improvements, has strong organization skills and is able to manage competing and time-sensitive deadlines supporting a global team across different time-zones. On a day-to-day basis, you will be responsible for partnering with the Deal Strategy, Systems and various teams on projects and initiatives. You will be leading from the Deal Strategy team’s perspective to drive successful completion of these initiatives. Collaboration with the various teams is vital, to ensure prioritization and completion of the projects and initiatives in a timely manner. 

If you’re passionate about providing a world-class customer experience, and thrive for continuous improvements in a fast-paced, hyper-growth startup environment, then becoming a Global Deal Strategy Systems Manager is the career path for you!

Responsibilities:

• Be the main point of contact between Deal Strategy team and /CRM Technologies team on all SFDC/CPQ related support requests/improvements
• Identify Deal Strategy team pain points and implement solutions to scale the operations of the Deal Strategy Team (i.e., handle design, rollout, and training for new tools, systems, and processes)
• Partner with BSA/PM (CRM Tech) on product vision, areas requiring automations and help coming up with roadmap for next 2 quarters
• Gather requirements, test and support deployment of new business systems and capabilities
  • Supporting Deal Strategy team on CPQ automation/SFDC process updates and initiatives
  • Handling SFDC/CPQ related support issues via case submission to CRM Technologies team
  • Testing of updates in sandbox prior to deployment
  • Making basic CPQ adjustments like approval rule routing updates once approved to proceed by CRM team 
  • Preparing reference material for users by drafting operation instructions
• Manage implementation of new tools and integrations for the Deal Strategy team
• Proactively evolve and improve workflows, processes, and automation to increase the effectiveness of Deal Strategy and Sales teams
• Provide systems support and training for Deal Strategy team and other internal users
• Optimization and maintenance of Deal Strategy team’s business continuity plan 
• Case Management Tool optimization
  • Process review and automation
  • Custom reporting
  • Dashboards

Requirements:

• 4-6 years of relevant experience with Salesforce and CPQ platforms
• Understanding of systems and processes supporting Sales and Sales support organizations 
• The ability to learn new technologies, find creative solutions, and connect with both technical and non-technical audiences
• Demonstrated ability to work autonomously, run and lead small to medium projects or parts of larger programs requiring program management involvement
• Excellent organizational skills to juggle tasks without losing sight of the priorities
• Ability to adapt quickly to new business inputs and priorities
• Strong ability to work collaboratively and communicate effectively with remote and on-site team members
• Well organized and a self-motivated team player
• Must thrive on the excitement and challenge of being on a lean and fast-paced team

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.