Full-Time
ServiceNow Administrator / Developer
360 IT Professionals
11-50 employees
Software development, mobile/web, and Salesforce solutions
No salary listed
Miami, FL, USA
In Person
 IT & Security (1) |
|---|
- 4+ years ServiceNow working experience including development, design and implementation
- 5+ years overall portal and development experience in a corporate environment
- Successful ServiceNow implementation
- Knowledge of process automation using ServiceNow Orchestration
- Has attended ServiceNow Advanced System Administration and Orchestration courses
- Knowledge of Incident, CMS, Facilities, Knowledge, CMDB and reports / metrics
- Experience with Active Directory & LDAP in an administrative capacity
- Serves as a developer and technical subject matter expert for the ServiceNow system
- Develops / implements new configurations and customizations for ServiceNow
- Implements new ServiceNow modules
- Performs system and integration testing
- Authors and maintains technical documentation
- Runs reports and configures service level agreements (SLAs) out of ServiceNow
- Analyzes user requirements in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap
- Is responsible for the continuous review of new ServiceNow modules, as well as other commercially available software to ensure the ServiceNow platform and tools remain current
- Is responsible for the creation and documentation of development, unit test cases and build plans
- Maintains an understanding of ServiceNow modules and software licensing functionality
- Primary responsibilities include development, maintenance, administration and configuration of ServiceNow
- Certified ServiceNow System Administrator preferred
- ITIL Certification preferred but not required
- Knowledge of Risk Management, Compliance, Audit, Information Security and Technical Privacy
- Knowledge of Incident, CMS, Facilities, Knowledge, CMDB and reports / metrics (if not strictly required)
360 IT Professionals provides custom software development services, covering product development, mobile and web technologies, workforce solutions, and Salesforce cloud services. They build bespoke software tailored to each client, using a mixed team of seasoned experts and energetic new professionals guided by best practices in Silicon Valley. The company emphasizes ethical, agile collaboration to deliver high-value solutions that help clients become more productive and scalable. What sets them apart is their blend of experienced talent with fresh perspectives, a strong local presence in Fremont, CA, and a disciplined focus on delivering practical, business-focused results rather than generic tech features. Their goal is to be a trusted partner that helps clients evolve into more productive units by providing complete software development capabilities and end-to-end support.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Fremont, California
Founded
2013
Simplify's Take
What believers are saying
- Clutch highly rates IT staffing and development services at $25-$49/hr.
- Active hiring for 60 roles signals expansion in Fremont tech market.
- $54.8M revenue from diverse tech stack including JavaScript and PHP.
What critics are saying
- Poor Clutch reviews cause 70-90% market erosion in 3-6 months.
- Google poaches 30% engineers leading to high turnover in 6-12 months.
- AI platforms displace 60% revenue from PHP contracts in 12-24 months.
What makes 360 IT Professionals unique
- Blends experienced and young professionals for innovative software solutions.
- Specializes in .NET, PHP, Android, iPhone, and Salesforce cloud services.
- Offers IT staffing, product development, and mobile technologies from Fremont.
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Benefits
Remote Work Options