Full-Time
Escalation Engineer
Confirmed live in the last 24 hours
Cyberark
1,001-5,000 employees
Privileged access security solutions provider
Junior, Mid
Remote in USA + 1 more
More locations: Newton, MA, USA
- Bachelor’s degree in Science/Technology/Engineering or a related field OR equivalent experience in a technical position
- Experience with cloud/SaaS environment (AWS serverless architecture)
- Experience with Datadog and AWS CloudWatch
- Experience with Azure, GCP (particularly IAM security models)
- Experience in Python
- Experience in AWS like AWS Lambda, SQS, SNS and EventBridge
- Experience with DynamoDb or similar NoSQL database development
- Experience with OpenSearch/ElasticSearch
- Define and sharpen our proactive monitoring capabilities
- Serve as 4th level support in R&D for SCA cases being able to reconstruct, debug and fix issues from the field
- Leverage your extensive customer support experience to provide feedback to internal teams on how to improve our services
- Drive customer communication during critical events
- Drive projects that improve support-related processes and our customers’ technical support experience
- Learn and use groundbreaking technologies
- Apply advanced troubleshooting techniques to provide unique solutions to our service
- Interact with leading engineers across the company
- Reproduce and resolve customer issues
- Write tutorials and other technical articles for the CyberArk’s community
- Problem solver who enjoys being challenged
- Passionate about solving customer facing issues
- Self-learner, with great technical skills and high attention to details
- Courageous enough to deep dive into a big project, loves troubleshooting and able to perform efficient root cause analysis
- Eager to work and collaborate with support and customers to troubleshoot and solve issues
CyberArk focuses on privileged access security, which is essential for protecting sensitive data and infrastructure in various environments, including enterprises and cloud systems. Their products work by managing and securing privileged credentials and secrets, which are often targeted by cyber attackers. This includes solutions for privileged access management, endpoint privilege security, and application access management. CyberArk stands out from competitors by offering a comprehensive suite of software and services tailored to meet the needs of large enterprises, government agencies, and financial institutions. The company's goal is to help organizations strengthen their security measures and ensure compliance with regulatory standards.
Company Stage
IPO
Total Funding
$62.7M
Headquarters
Newton, Massachusetts
Founded
N/A
6 month growth
↑ 9%1 year growth
↑ 18%2 year growth
↑ 31%
Simplify's Take
What believers are saying
- The acquisition of Venafi is expected to provide significant top-line growth synergies and improve margins.
- CyberArk's advancements in Workforce Password Management and its new facility in Hyderabad indicate ongoing investment in innovation and global expansion.
- Promotion of experienced leaders like Matt Cohen to CEO suggests strong internal leadership and continuity.
What critics are saying
- The integration of Venafi could present challenges in aligning technologies and corporate cultures.
- The rapid pace of digital transformation and cloud migration requires continuous innovation to stay ahead of emerging security threats.
What makes Cyberark unique
- CyberArk's acquisition of Venafi positions it uniquely in the market by offering a comprehensive end-to-end machine identity security solution.
- The company's focus on identity security, including both human and machine identities, sets it apart from competitors who may only focus on one aspect.
- CyberArk's consistent recognition as a leader in identity security underscores its strong market position and innovative capabilities.
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