Full-Time

Healthtech Consultant

Epic Systems

Updated on 9/3/2026

Nordic

Nordic

Healthcare IT consulting and EHR implementations

No salary listed

Remote in Canada

Remote

Remote within Canada; occasional milestone travel to provinces.

Certification

Category
Consulting (1)

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Requirements
  • Current Epic certification in one or more Epic applications (required)
  • Experience supporting Epic implementations, optimizations, upgrades, or support services
  • Demonstrated build/configuration experience within your certified application(s)
  • Experience working with healthcare providers, hospitals, or health systems
  • Located in Canada and/or eligible to work for Canadian-based engagements without sponsorship
Responsibilities
  • Support Epic implementation, optimization, upgrade, and transformation initiatives.
  • Configure, test, validate, and support Epic applications aligned with your area of expertise.
  • Collaborate with clinical, operational, technical, and business stakeholders to support project objectives.
  • Participate in workflow analysis, solution design, testing, and go-live activities.
  • Contribute to process improvement, system optimization, and user adoption efforts.
  • Support healthcare organizations in delivering effective and efficient patient care and business operations.

Nordic Consulting provides healthcare IT consulting that helps hospitals implement, optimize, and maintain electronic health record systems, with a focus on Epic and Infor. They deploy experienced consultants to client sites for projects ranging from large EHR implementations to targeted performance improvements, and offer advisory, professional, and managed services. They differentiate themselves by offering a one-stop path that combines deep healthcare IT expertise across advisory, project work, and ongoing support. Their goal is to help healthcare organizations run reliable, efficient, and compliant EHR environments that improve clinical and operational outcomes through a predictable, ongoing services model.

Company Size

N/A

Company Stage

Acquired

Total Funding

N/A

Headquarters

N/A

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • Nordic opened a Mexico delivery facility on August 5, 2026, expanding capacity.
  • ServiceNow partnership on May 29, 2025 opens higher-margin workflow and AI services.
  • July 8, 2026 Black Book leadership validates Nordic's positioning with provider buyers.

What critics are saying

  • ServiceNow, Oracle Health, and Epic ecosystems compress pricing and reduce consultant leverage.
  • Mexico delivery expansion increases cross-border execution risk during client implementation deadlines in 2026.
  • Healthcare IT demand weakens fast when hospitals freeze projects, as Nordic saw in 2024 layoffs.

What makes Nordic unique

  • Nordic is healthcare-only, pairing Epic depth with managed services and analytics.
  • Black Book ranked Nordic No. 1 overall in 2026 healthcare IT consulting.
  • Alicia Harkness joined June 15, 2026, bringing Guidehouse-scale healthcare advisory experience.

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Benefits

Remote Work Options

Flexible Work Hours

Company News

Military Industry Today
Aug 5th, 2026
Nordic expands global team with new delivery capabilities to accelerate healthcare AI, analytics, managed services, and Epic support.

Nordic expands global team with new delivery capabilities to accelerate healthcare AI, analytics, managed services, and Epic support. MADISON, Wis., Aug. 05, 2026 (GLOBE NEWSWIRE) - Nordic(R), a global healthcare IT consulting firm, announced the opening of a new delivery facility in Mexico as part of its continued global expansion. The new location strengthens Nordic's ability to support complex technology and transformation initiatives by expanding its global delivery footprint and increasing access to highly skilled talent. The facility will support a broad range of client needs, including Epic services, managed services, digital transformation, cloud and infrastructure operations, data and analytics, and emerging AI-enabled healthcare solutions. "As healthcare organizations continue to face workforce challenges, rising costs, and increasing demands on their technology investments, it's important that we evolve alongside them," said Alicia Harkness, CEO of Nordic. "By growing our global team, we're expanding our ability to support leading health systems across the full spectrum of services, from Epic optimization and managed services to data, analytics, and AI-enabled transformation. This investment strengthens our ability to deliver the experience, expertise, and partnership our clients rely on." Its facility is designed to enhance Nordic's global delivery capabilities and provide clients with greater capacity to support evolving business needs. Clients will continue to experience the same high level of service and collaboration from their Nordic teams, now backed by an even broader global network of talent. "We've built our delivery model around meeting clients where they are and helping them address the challenges in front of them," said Mickey Davis, president of Managed Services, Nordic. "As demand continues to grow for managed services, Epic support, analytics, and AI-driven capabilities, expanding our global team enables us to scale efficiently while maintaining the quality, consistency, and healthcare expertise our clients expect." Nordic's Mexico facility will operate as an extension of its existing global team, reinforcing a unified delivery model rather than introducing a new outsourcing structure. The company will continue to deliver services through a single, coordinated team across its U.S. and international locations. The expansion builds on more than 16 years of healthcare IT consulting experience and a strong delivery foundation. Nordic's global model emphasizes continuity and long-term client relationships, supported by consistent processes and a stable workforce. Learn more at nordicglobal.com. About Nordic Nordic is a global health and technology consulting partner focused on healthcare delivery and the systems that support it. With deep clinical, operational, and technical expertise, Nordic works alongside hospital and health system leaders to solve complex challenges, strengthen performance, and prepare care teams for what's next. By pairing strategic insight with hands-on execution, Nordic enables clients to drive greater value from their enterprise technologies and advance the care experience for patients and practitioners. Learn more at nordicglobal.com. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Military Industry Today do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Pivot Point Consulting
Jul 8th, 2026
Pivot Point Consulting appoints Terri LeFort as chief executive officer to lead next chapter of growth and Innovation.

Pivot Point Consulting appoints Terri LeFort as chief executive officer to lead next chapter of growth and Innovation. PANAMA CITY, Fla., July 8, 2026 / Pivot Point Consulting, a leading healthcare technology and services platform and the #1 Best in KLAS Managed IT Services firm, today announced the appointment of Terri LeFort as chief executive officer, effective July 8, 2026. LeFort brings more than 30 years of healthcare leadership experience and a proven track record of scaling high-growth organizations, developing exceptional teams, and creating sustainable value for clients, employees, and investors. As CEO, she will lead the company through its next phase of growth, further expanding capabilities and impact across the healthcare ecosystem while building upon the strong foundation established by the firm's leadership team. As part of its growth strategy, Pivot Point is focused on expanding its managed services offerings, enhancing advisory and transformation capabilities, and diversifying the firm's portfolio. Under LeFort's leadership, the company will continue investing in innovation, talent, and strategic growth initiatives to deepen client relationships, expand market presence, and deliver greater value across the healthcare industry. LeFort's appointment follows a period of significant growth and transformation for Pivot Point. Under the leadership of Managing Partners Rachel Marano, Dave Dyell, and Marc Hirshfield, the company has expanded service offerings, strengthened its market position, and built one of healthcare's most respected technology and services organizations. "Terri is the ideal, visionary leader for this pivotal moment in the company's evolution," said Glenn Cole, Pivot Point's Board chair. "Rachel, Dave, and Marc have built an exceptional organization, defined by client success, operational excellence, and a strong culture. Terri will add a rare combination of deep technological and clinical healthcare expertise, along with a track record of extraordinary operational leadership in driving profitable growth across complex global markets. We are excited to welcome her as CEO and are confident in her ability to successfully scale Pivot Point through a new phase of growth and diversification." LeFort most recently served as president of Nordic International, where she was responsible for the strategic direction, growth, and service delivery over all of the organization's international businesses, and additionally, played key roles across the broader enterprise, overseeing a variety of U.S.-focused corporate functions, customer operations and transformational initiatives. Prior to Nordic, LeFort spent more than 20 years with Healthtech Consultants, including four years as its president, guiding the organization's growth and expansion into one of Canada's leading healthcare technology consulting firms. She holds a Bachelor of Nursing degree and an MBA in Leadership and Innovation. LeFort has been widely recognized for her contributions to the healthcare technology industry and was named to Becker's Healthcare's 2026 Women in Health IT to Know list, which recognizes influential leaders advancing innovation, transformation, and excellence across healthcare technology. "I am honored to join Pivot Point at such an exciting time in its journey," said LeFort. "What attracted me to the organization is its reputation for excellence and deep commitment to client outcomes, as well as the extraordinary culture built by Rachel, Dave, Marc, and their leadership team. Healthcare organizations are navigating unprecedented change, and Pivot Point is uniquely positioned to help clients move forward with confidence. I look forward to working alongside our talented team to build on this strong foundation, expand our impact, and create even greater value for our clients, partners, and employees." The leadership transition reflects both continuity and a shared vision for future growth. "This transition is about building on the momentum we've created and positioning the organization for the opportunities ahead," said Marano. "Over the years, we've cultivated an exceptional culture, assembled an incredible team, and earned the trust of clients across the healthcare industry. We are confident Terri's leadership will help us scale while staying true to our values and client-first mindset." To provide continuity while positioning the company for its next phase of growth, Pivot Point's managing partners will continue to play critical leadership and governance roles. Marano will serve as vice chair of the Board, while Dyell and Hirshfield will continue to serve on the Board. Hirshfield will also assume the role of chief delivery officer, overseeing all client-facing delivery to ensure continued excellence in successful outcomes. "Our commitment to client success and innovation has enabled Pivot Point to become the #1 Best in KLAS Managed IT Services firm," said Dyell. "With Terri's leadership, a strong executive team, and tremendous market opportunity ahead, we are well-positioned to continue creating meaningful value for those we serve." "Exceptional delivery has always been at the heart of our success," said Hirshfield. "As chief delivery officer, I look forward to further aligning our client-facing teams, strengthening collaboration across the organization, and ensuring we continue delivering the outstanding service and outcomes our clients expect from us." Together, this leadership structure positions Pivot Point to accelerate growth, expand its market leadership, and help healthcare organizations navigate their most critical transformation initiatives. About Pivot Point Consulting Pivot Point ignites possibility with healthcare organizations and partners to navigate pivotal moments. The company provides Best in KLAS managed services, strategic advisory, and talent solutions that help providers, payers, life sciences organizations, and healthcare technology companies move faster, make decisions with confidence, and lead what's next. Pivot Point is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS across multiple categories, including Best in KLAS: Managed IT Services (2023-2026), #2 Best in KLAS: Technical Services (2026), Best in KLAS: Technical Services (2024), and #1 Best in KLAS: Overall IT Services Firm (2020).

PR Newswire
Jun 11th, 2026
Nordic appoints Alicia Harkness as CEO to lead healthcare tech expansion

Nordic, a global health technology and consulting firm, has appointed Alicia Harkness as chief executive officer, effective 15 June. Harkness brings over 20 years of leadership experience across public, commercial and nonprofit sectors. As a founding partner of Guidehouse, Harkness led the development of the Global Health business, scaling it into one of the firm's leading enterprise areas within six years. She has built integrated portfolios spanning advisory, technology and managed services. Jason Szczuka, chairman of Nordic's board, said Harkness brings the client focus, strategic perspective and industry experience needed to advance the company's next growth phase. Nordic provides consulting services to help healthcare organisations leverage technology to address clinical, operational and business challenges.

WisBusiness
Jun 11th, 2026
Nordic: Nordic appoints Alicia Harkness as CEO.

Nordic: Nordic appoints Alicia Harkness as CEO. MADISON, Wis., - June 11, 2026 - Nordic(R), a global health technology and consulting firm, today announced the appointment of Alicia Harkness as CEO effective June 15. Harkness will lead Nordic as the organization continues advancing as healthcare's trusted, strategic partner, helping organizations leverage the power of their technology to navigate complex clinical, operational, and business demands. "Harkness is the right leader to guide Nordic into its next phase of growth," said Jason Szczuka, chairman of the board of directors, Nordic. "She brings the client focus, strategic perspective, and industry experience needed to build on Nordic's strong foundation and move the business forward. The board has full confidence in her appointment and in the entire Nordic team as they focus on helping care teams solve pressing challenges, strengthen operations, and improve outcomes for patients and communities." Harkness arrives with more than 20 years of leadership experience across the public, commercial, and nonprofit sectors. As a founding partner of Guidehouse, Harkness led the development of the Global Health business, scaling the segment into one of the firm's leading enterprise areas within six years. She has built integrated portfolios spanning advisory, technology, and managed services, partnering closely with executive leadership teams to shape strategy, guide investment priorities, and drive innovation which will bring a depth of experience that aligns with Nordic's direction and focus. "Nordic stands apart as an organization being solely focused on healthcare, but it's the team and their commitment to the communities they serve that sets it apart," said Alicia Harkness, CEO, Nordic. "I'm excited to be joining at a time when there is a clear opportunity ahead. My focus is on serving our clients, supporting our people, and investing in work that strengthens teams at the center of patient care." "Harkness understands what clients need today and where the market is heading," said Steve Eckert, chief growth officer, Nordic. "That combination is critical as we continue to grow. We are confident in her leadership, and the impact she will have across the business." About Nordic Nordic is a global health and technology consulting partner focused on healthcare delivery and the systems that support it. With deep clinical, operational, and technical expertise, Nordic works alongside hospital and health system leaders to solve complex challenges, strengthen performance, and prepare care teams for what's next. By pairing strategic insight with hands-on execution, Nordic enables clients to drive greater value from their enterprise technologies and advance the care experience for patients and practitioners. Learn more at nordicglobal.com.

Nordic
Aug 5th, 2025
Nordic named a top consulting firm of 2025 by The Consulting Report

Nordic named a top consulting firm of 2025 by The Consulting Report.