Senior Director

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

Role Overview:
JLL's is seeking a strategic and innovative Senior Director to lead our Occupancy Planning & Management (OPM) team for a large, national account. This pivotal role will drive transformational change in workplace strategies, optimizing space utilization and enhancing operational efficiency across multiple agencies. You will serve as the functional representative for OPM across the account and act as a trusted advisor to the Account Director and leadership team. 

Key Responsibilities:

• Develop and implement OPM strategies aligned with client’s objectives

• Foster relationships with senior stakeholders

• Lead high-level negotiations and presentations for new business opportunities

• Drive innovation in workplace solutions

• Oversee OPM services across the client’s portfolio

• Implement best practices in space planning and workplace optimization

• Develop and monitor KPIs for continuous service improvement

• Review and update project status reports on seat demand and capacity forecasts

• Lead and mentor a high-performing team of OPM professionals

• Serve as Subject Matter Expert for key systems and processes

• Manage budgets and financial performance for the OPM function

• Identify opportunities for revenue growth and service expansion

• Develop pricing strategies for new and existing services

You will have:

• Exceptional leadership and stakeholder management skills

• Strong analytical and data-driven problem-solving abilities

• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint

• Understanding of floorplans and AI-related knowledge

• Excellent communication and presentation skills at all leadership levels

• Strategic thinking and ability to translate vision into actionable plans

• Expertise in creating accurate planning reports for Corporate Real Estate decisions

• Ability to navigate complex organizations and drive change

• Proficiency in CAFM systems and space planning software

• Commitment to sustainability and workplace well-being principles

• Bachelor's degree in relevant field (MBA preferred)  
  
  Note you must be an Australian Citizen to be considered for this role in order to secure and maintain baseline security clearances

What you can expect from us:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.