Full-Time

Senior Saas Operations Engineer

Posted on 12/13/2025

Tencent

Tencent

10,001+ employees

Multifaceted tech platform: social, gaming, fintech

Compensation Overview

$104.9k - $244.3k/yr

+ Sign-on Payment + Relocation Package + Restricted Stock Units

Palo Alto, CA, USA

In Person

Category
DevOps & Infrastructure (2)
,
Required Skills
PowerShell
Python
Atlassian
Git
JIRA
REST APIs
Confluence
Requirements
  • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • 7+ years of experience in IT operations, SaaS administration, or enterprise application management.
  • Strong expertise in managing and configuring Atlassian tools, Github,Notion,Gsuite,Slack, Zoom, and other collaboration platforms.
  • Experience and skill with Microsoft 365 is a plus.
  • Proven experience with automation tools (e.g., PowerShell, Python, REST APIs) for SaaS workflows.
  • Experience integrating AI tools and features into SaaS applications to enhance workflows.
  • Solid understanding of identity management, SSO, and SCIM provisioning.
  • Strong analytical and troubleshooting skills for diagnosing cross-platform issues.
  • Excellent communication skills, with the ability to guide users and present recommendations clearly.
  • Ability to work on-site in Palo Alto or Playa Vista and collaborate with global teams.
Responsibilities
  • Lead day-to-day operational management of enterprise SaaS platforms including Atlassian (Jira, Confluence), GitHub, Microsoft 365, SharePoint, Zoom, Autodesk, Miro, Notion, Gsuite, Slack, and internal tools.
  • Manage user account lifecycle (provisioning, deprovisioning, license management, and role-based access) across SaaS platforms.
  • Research, evaluate, and recommend AI integrations and new SaaS features to enhance collaboration, creativity, and productivity across teams.
  • Identify and implement automation opportunities in SaaS workflows and functions (e.g., ticket routing, content approvals, usage monitoring).
  • Partner with IT security and IAM teams to ensure compliance, SSO/SCIM integration, and strong governance practices.
  • Monitor platform performance, usage, and adoption; proactively optimize configuration and workflows to support game studios (art development and game development).
  • Work with business stakeholders to understand studio requirements and translate them into scalable SaaS solutions.
  • Manage vendor relationships, including contracts, license usage analysis, and renewals; provide recommendations to procurement for cost optimization.
  • Develop operational documentation, runbooks, and governance playbooks for SaaS platforms.
  • Lead troubleshooting and root cause analysis for SaaS-related incidents, ensuring timely resolution.
  • Stay ahead of SaaS and collaboration technology trends, providing strategic recommendations to leadership and end users.
  • Willing to explore and provide functional support for Arts development and Game Development SaaS application/Software, such as: Houdini and Parsec
Desired Qualifications
  • Experience working with creative or game development teams, understanding their unique SaaS requirements.
  • Familiarity with enterprise security frameworks (SOC 2, ISO 27001, GDPR).
  • Experience with ITIL processes, change management, and incident response.
  • Knowledge of integration and workflow automation platforms (Workato, Zapier, ServiceNow, or custom APIs).

Tencent is a global technology platform that connects people and businesses through a wide range of services, including social networking, gaming, fintech, and cloud computing. Its flagship products include WeChat, a messaging and mobile payments app with over a billion users; Tencent Games, a major game publisher; Tencent Cloud for storage and computing needs; and fintech services such as mobile payments and wealth management. The company stands out by offering a large, integrated ecosystem that combines social, payments, gaming, and cloud services in one place. Its goal is to enrich daily life for internet users and help businesses modernize and operate more efficiently.

Company Size

10,001+

Company Stage

IPO

Headquarters

Shenzhen, China

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • QClaw AI agent launches international beta, automating tasks for 20,000 users via WhatsApp.
  • $518M Kaspi.kz stake enters Kazakhstan fintech, alongside US endowments buying 6M ADS.
  • China Gas joint venture boosts cloud AI infrastructure, driving 2.35% stock gain.

What critics are saying

  • SAMR conditions on Ximalaya acquisition force exclusive deal terminations within months.
  • Black Myth: Wukong sales decline post-27 million copies erodes Game Science valuation.
  • Hy3 trails Alibaba's Qwen3.6-Max, widening 32% stock discount to HK$723 target.

What makes Tencent unique

  • WeChat super app integrates messaging, payments, and services for 1.4 billion MAU.
  • Tencent dominates global gaming via stakes like 24% in Game Science's Black Myth: Wukong.
  • Hy3 AI model excels in reasoning and coding, integrated across QQ and chatbots.

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Creative AI News
Apr 9th, 2026
MegaStyle trains FLUX on 1.4M styled images.

MegaStyle trains FLUX on 1.4M styled images. Researchers from Tongji University, Tencent, and five other institutions released MegaStyle, a 1.4-million image dataset for style transfer alongside a FLUX-based model. Researchers from Tongji University, Tencent, and five other institutions released MegaStyle, a 1.4-million image dataset purpose-built for style transfer alongside a FLUX-based model that applies artistic styles to new images. The dataset provides 170,000 style prompts combined with 400,000 content prompts, creating up to 68 billion potential training pairs. What happened. MegaStyle addresses a core problem in AI style transfer: existing datasets are too small, inconsistent in style labeling, or lack diversity. The team built a scalable data curation pipeline that uses text-to-image models to generate images matching specific style descriptions, drawing source material from JourneyDB (1M images), WikiArt (80K), and LAION-Aesthetics (1M). The project ships two tools. MegaStyle-FLUX is a diffusion model trained on the full dataset that takes a reference style image and applies it to new content. MegaStyle-Encoder is a style-specialized image encoder fine-tuned with contrastive learning for measuring style similarity and retrieving matching styles. Why it matters. Style transfer has been possible for years, but quality and consistency have lagged behind other generative AI capabilities. MegaStyle's approach of building a massive, structured dataset first and then training models on it produces measurably better results. The encoder achieves 87.26 mAP@1 on the StyleRetrieval benchmark, with 97.61 Recall@10 for finding similar styles. For designers and illustrators, the FLUX-based model means applying an artistic style from one reference image to new content with higher fidelity than current alternatives. The encoder adds the ability to search large image collections by visual style rather than just by content or keywords. Key details. * Dataset: 1.4M images across 170K style categories, with intra-style consistency and inter-style diversity verified at scale * MegaStyle-FLUX: Concatenates reference style tokens with noisy image tokens and text inputs in the MM-DiT backbone for style-conditioned generation * MegaStyle-Encoder: Style-supervised contrastive learning (SSCL) produces embeddings that capture style independently from content * Contributors: Tongji University, Tencent, NTU Singapore, HKUST, Fuzhou University, HKU, NUS What to do next. The full research paper details the dataset construction pipeline and benchmark results. The project page provides visual comparisons against existing style transfer methods. Creators working with FLUX-based workflows should watch for code and model weight releases, which would enable integration into existing image generation pipelines.

FilingReader
Apr 7th, 2026
China Ruyi enters strategic content and gaming agreements with Tencent.

China Ruyi enters strategic content and gaming agreements with Tencent. April 7, 2026 at 12:20 PM UTC - By FilingReader AI China Ruyi Holdings Limited announced that it entered into two major framework agreements with Tencent Computer on 7 April 2026. The first, the 2026 Game Cooperation Framework Agreement, facilitates collaboration in the gaming field, including exclusive distribution, joint operations, and marketing services. The second deal, the Drama Series and Movies Framework Agreement, allows the group to license broadcasting rights for original content and co-produce made-to-order series for Tencent's platforms. Both agreements are set for a term ending 31 December 2028. Financial projections for these partnerships indicate significant scaling of operations. For the gaming agreement, the proposed annual caps for payments to Tencent are set to rise from RMB 700 million in 2026 to RMB 2,100 million by 2028. Conversely, the annual caps for receivables from Tencent under the gaming deal are projected at a steady RMB 1,800 million per year. The drama and movie licensing agreement carries a fixed annual cap of RMB 800 million for each of the three years. As Tencent Holdings indirectly holds approximately 15.37% of China Ruyi, these deals are classified as continuing connected transactions. Consequently, the agreements require approval from independent shareholders at a forthcoming general meeting. To ensure fair pricing, the group will utilize a dedicated team to benchmark terms against at least three independent third parties. This report was generated by FilingReader's AI system from regulatory filings and company disclosures. To request a correction, contact [email protected]

ClawHosters
Apr 4th, 2026
Tencent cloud launches ADP Claw: OpenClaw meets WeChat and WeCom enterprise.

Tencent cloud launches ADP Claw: OpenClaw meets WeChat and WeCom enterprise. ClawHosters by Daniel Samer Tencent just went all in on OpenClaw. And they didn't exactly tiptoe. The company launched ADP Claw (Agent Development Platform), a full deployment pipeline that lets enterprise admins push OpenClaw agents directly into WeChat, WeCom, and QQ. Three configuration steps. That's it. Your OpenClaw agent shows up in work group chats, ready to handle queries from colleagues and customers. What ADP Claw actually does. The platform connects OpenClaw to Tencent's messenger ecosystem via MCP (Model Context Protocol). It ships with five layers of security safeguards, pre-built workflow templates tested across industries, and specialized plugins for enterprise use cases. But the bigger play? ClawBot. Tencent launched a WeChat contact that exposes OpenClaw to over 1 billion WeChat users. Not developers. Not enterprise customers. Regular people. That's a distribution channel most open-source projects can only dream about. The backstory matters. This didn't happen in a vacuum. OpenClaw creator Peter Steinberger publicly called out Tencent for copying OpenClaw skills without attribution. Instead of doubling down, Tencent and Tencent AI became official GitHub sponsors of OpenClaw, joining OpenAI and Baidu on the sponsor list. They also launched a free deployment program across 17 Chinese cities. Tencent's Lighthouse platform has already attracted over 100,000 customers to deploy OpenClaw. And on top of that, Tencent quietly released "WorkBuddy," their own OpenClaw-like workplace AI agent built into WeCom. What this means. Tencent is treating OpenClaw as infrastructure, not a side project. Integrating it into WeChat and WeCom puts AI agents in front of people who have never heard the term "AI agent." That's probably the fastest path to mainstream adoption anyone has found so far. The global picture. ADP Claw only works inside China. It's locked to WeChat, WeCom, and Chinese LLM providers running on Tencent's infrastructure. If you're outside China, or you need European data sovereignty, or you want to pick your own LLM provider, it's not an option. ClawHosters serves a different market. Deploy OpenClaw with any LLM provider you choose, on European infrastructure via Hetzner, connected to Telegram, WhatsApp, Discord, or Slack. No vendor lock-in. If you want to try it yourself, the free trial takes about 60 seconds.

Zamin.uz
Apr 3rd, 2026
A new TV channel for pets has launched in China.

A new TV channel for pets has launched in China. One of China's major technology giants, "Tencent", has launched a new TV channel "Pet.TV" aimed at pets. This was reported by REN TV. It is reported that "Pet.TV" is broadcast continuously, 24 hours a day, through Tencent's video platform. Watching the channel requires a subscription, costing 25 yuan (approximately 44,000 soums) per month. The channel features videos prepared by Tencent along with content from the US platform "Dog.TV". Company representatives emphasized that all videos are created considering pets' visual and auditory abilities. Special color combinations, frame rates, and audio frequencies are applied. Additionally, the videos are categorized according to the breed of the animal. For example, some videos are specifically adapted for certain dog breeds. Thus, Pet.TV is recognized as the most modern and specialized TV channel in the pet sector. Found a mistake? Select the phrase and press Ctrl+Enter

Tech in Asia
Apr 2nd, 2026
OpenClaw adds Tencent's QQ as Hunyuan lags behind Doubao and Qwen in model rankings

OpenClaw has integrated Tencent's QQ messenger as a plug-in, merging QQBot code into its main repository with features including multi-account setup and automated reminders. The OpenAI-backed project is expanding technical support from Chinese firms and strengthening partnerships with Tencent and ByteDance. The integration reflects Tencent's strategy to leverage distribution rather than compete on model performance. Its Hunyuan model ranked 68th on UC Berkeley's LMArena leaderboard as of December 2025, whilst its Yuanbao chatbot reached 109 million monthly active users by February 2026, behind ByteDance's Doubao and Alibaba's Qwen. The move represents a shift towards "execution AI", where agents autonomously complete tasks within messaging platforms. Agentic workflows consume 20–30 times more tokens per interaction than standard chat, creating new infrastructure demands for secure, scalable deployment.

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