Full-Time

Chief of Staff

Product

Confirmed live in the last 24 hours

Podium

Podium

1,001-5,000 employees

Platform for customer communication and reviews

No salary listed

Senior, Expert

Lehi, UT, USA

Located or open to relocation to work onsite at our headquarters in Lehi, Utah

Category
Technical Product Management
Product
Required Skills
Product Management
Requirements
  • 3-7+ years of total experience including experience in either product management, product strategy, business consulting (Bain, McKinsey, etc.), or as part of an internal strategy and/or operations team
  • Alignment with our operating principles
  • Located or open to relocation to work onsite at our headquarters in Lehi, Utah
  • MBA, Bachelor's or equivalent experience
  • Experience working with product, engineering, and design teams
  • Ability to be a thought partner to the CEO/product leader by structuring and solving complex problems
  • Ability to communicate clearly and directly to drive accountability and action
  • Excellent written and verbal communication skills
  • Excellent project management skills
  • Experience working with significant change and ambiguity
  • Ability to multitask and prioritize in a rapidly changing environment with competing priorities
  • Willingness to roll up sleeves to directly solve difficult problems
  • Systems thinking and the ability to create new structures or processes
  • Pragmatic and logical in thinking and decision making
  • Trustworthiness to handle confidential information with integrity
Responsibilities
  • Work directly with the CEO and product leadership to define product priorities, including strategic planning and goal setting
  • Partner closely with the CEO and cross-functional leaders to support the Product organization, driving strategic alignment and execution on top product initiatives
  • Help the CEO align product goals with company-wide objectives and drive cross-functional execution
  • Support product organization in prioritizing initiatives, managing product team operating cadences, and ensuring follow-through on key product decisions and action items
  • Form an independent point of view on what is required to achieve our product vision. Work with the product leadership team to understand potential gaps, define plans to address them, and ensure we execute on those plans
  • Shape and manage the objectives and operating cadence of product leadership team meetings–facilitating discussions on the right topics and managing follow-up on action items
  • Lead and organize content creation for key documents or meetings related to the product organization
  • At times may be asked to step in and act as a product manager in specific areas if there are gaps
  • Identify opportunities in the product organization and lead high-impact strategic projects
Desired Qualifications
  • Experience working in the SaaS or Technology industry is a plus

Podium helps local businesses improve their customer interactions and online presence. Their platform allows businesses to easily request customer reviews through text messages, making it simple for satisfied customers to share their experiences. In addition to review generation, Podium offers tools for collecting payments, running text marketing campaigns, and managing communications, all in one user-friendly interface. Unlike many competitors, Podium focuses specifically on the needs of local businesses, providing a comprehensive solution that enhances customer engagement and streamlines operations. The goal of Podium is to empower local businesses to thrive by modernizing their customer communication and helping them build a strong online reputation.

Company Size

1,001-5,000

Company Stage

Series D

Total Funding

$418.6M

Headquarters

Lehi, Utah

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Bradford White enhances contractor communication and business growth.
  • Podium's platform supports the growing trend of personalized marketing through messaging.
  • The rise of omnichannel communication platforms aligns with Podium's offerings.

What critics are saying

  • Increased competition from Twilio could challenge Podium's market share.
  • Rapid AI advancements by competitors may pressure Podium to innovate continuously.
  • Pricing pressures may arise from partnerships like the one with Bradford White.

What makes Podium unique

  • Podium offers a unique interaction management platform for local businesses.
  • The platform integrates AI-driven chatbots for efficient customer service.
  • Podium's tools enhance customer feedback management through online reviews.

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Benefits

Open and transparent culture

Remote first work setting for Engineering & Product

Great opportunities for career growth

401(k) with a competitive matching contribution plan

Unlimited vacation (yes, we want you to have a work-life balance)

Great medical, dental, vision benefits

Lots of Swag

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

-3%
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