Hi, we are ecobee.
ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.
In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.
Why we love to do what we do:
We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it.
Join our extraordinary team.
We’re a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with a satellite office in Leeds, UK (and remote ecopeeps in the US). We get to work with some of North America and UK’s leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.
Who’ll You Be Joining:
Reporting to the Logistics Manager, the ideal candidate will have experience working in a CPG environment managing both inbound and outbound product flow via air, ocean, rail & truck shipping. This is a high impact role where you will own end-to-end execution of product flow for your category.
How You’ll Make an Impact:
- Track product flow from origin to delivery & intervenes as needed to ensure on time delivery
- Inbound Product Flow - Coordinate shipping finished goods from overseas factory, monitor and track shipments and oversee and resolve any customs related issues
- Outbound Product Flow - Support the selection of cost effective and timely transportation solutions and prepare appropriate customs documentation and shipping information to ensure shipments are ready on time.
- Work with our account services team to troubleshoot carrier delivery failures to minimize non-compliance charges & provide guidance as needed
- Support Warehouse manager to ensure all inventory is received on time and help resolve any missing purchase order information
- Interface with customs broker and resolve any customs clearance issues
- Ensure compliance with all customs regulations and processes on all North American and offshore import and export transactions
- Provide in-house guidance/knowledge on classification, HS tariff codes
- Support CBSA and CBP requirements setup
- Create any export or import paperwork whenever required
- Monitor our freight audit software to trouble shoot invoices stuck in exception to ensure that all invoices get paid on time
- Maintain order to delivery KPI’s and effectively communicate service deviations cross functionally
- Conduct root cause analysis of on time delivery failures, identify opportunities for proactive mitigation and work cross functionally to implement
- Support the logistics manager to review contracts and negotiate best rates possible
- Perform other related duties, as assigned
What You’ll Bring to the Table:
- Strong analytical skills with the ability to work with large data sets to identify trends and anomalies
- Excellent communication and collaboration skills with the ability to influence decision making
- Experience developing and presenting reports
- Comfortable using Netsuite or a similar ERP & Trax or a similar freight audit software
Just so you know: The hired candidate will be required to complete a background check.
What happens after you apply:
Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.
Interview Process: 4 Rounds
- Round 1: A 45-minute phone call with a member of Talent Acquisition
- Round 2: A 60-minute virtual interview with our VP of Supply & Operations and our Manager of Logistics—expect technical and situational questions
- Round 3: A 60-minute virtual interview with members of our Operations team in which you’ll present your solution to a take-home challenge we’ll have previously sent you
- Round 4: A 60-minute virtual interview with our Director of Demand Planning & Account Services and our Senior Supply Planning Analyst—expect behavioural and situational questions
This application will close on or before June 30th, 2024.
With ecobee, you’ll have the opportunity to:
- Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry.
- Make a difference for the environment: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts.
- Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget.
- Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off).
- Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Queens Quay W & York St. ecobee Leeds is based at our riverside office on the Calls.
- Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training.
Are you interested? Let’s make it work.
Our people are empowered to take ownership of their schedules with workflows that allow for flexible hours. Based on your job, you have an option of a office-based, fully remote, or hybrid work environment. New team members working remotely, will have all necessary equipment provided and shipped to them, and we conduct our interviews and onboarding sessions primarily through video.
We’re committed to inclusion and accommodation.
ecobee believes that openness and diversity make us better. We welcome applicants from all backgrounds to apply regardless of race, gender, age, religion, identity, or any other aspect which makes them unique. Accommodations can be made upon request for candidates taking part in all aspects of the selection process. Our recruitment team is happy to answer any questions candidates may have about virtual interviewing, onboarding, and future work locations.
We’re up to incredible things. Come and be part of them.
Discover our products and services and learn more about who we are.
Ready to join ecobee? View current openings.
Please note, ecobee does not accept unsolicited resumes.
