Full-Time
Renewals Account Manager
Posted on 4/5/2024
Cloud-native analytics platform with spreadsheet interface
Compensation Overview
$110,000Annually
Mid
San Francisco, CA, USA
- 3+ years working in Renewals / Customer Success role
- Ability to react and adapt to potential rapid shifts in priorities and organizational policies
- Strong negotiation and objection handling skills
- Strong process management and detail oriented skills
- Strong customer management skills, including soft skills
- Responsible for GRR, customer retention and business growth through the annual renewal process
- Partner with Customer Success and Sales to minimize attrition and drive NDR
- Develop professional and personal relationships with key stakeholders within each customer account
- Ability to accurately forecast renewal outcome and risk
- Work with customers to create a strategy for achieving goals and assist Customer Success with removing barriers to business growth
- Collaborate closely with internal stakeholders such as Product, Engineering, and Alliances
- Be able to communicate feedback and insights to the business to improve product and customer experience
- Serve as an advocate for our customers and set appropriate expectations
- Leverage data to effectively guide meaningful customer conversations
- Help identify opportunities for improvement in existing processes
Sigma Computing offers a cloud-native analytics platform that empowers business users to derive insights from vast datasets directly from their cloud data warehouses, without needing coding skills. The platform stands out by combining a user-friendly spreadsheet interface with the capability to handle and analyze billions of rows in real-time, emphasizing accessibility and data-driven decision-making. This focus on user-centric innovation and real-time data analysis makes it an especially promising environment for professionals eager to work at the forefront of technological advancement in data analytics.
Company Stage
Series C
Total Funding
$721.3M
Headquarters
San Francisco, California
Founded
2014
6 month growth
↑ 13%1 year growth
↑ 11%2 year growth
↑ 150%Benefits
Competitive pay - Looking for a great salary and solid stock options? You’ve come to the right place.
Flexible schedule - Do the work you need to get done in the time you have to get it done
Amazing benefits - Medical, dental, vision, 401k, FSA, commuter… we’ve got you covered. Literally.
Flexible vacation - At Sigma, we work to live, not live to work. So go on, book that dream vacation.
Health & wellness - A healthy body supports a healthy mind, so we partner with Crunch Fitness and CorePower.
Family-friendly - From flexible scheduling to parental leave to kids’ birthdays off, we support Sigma families.