Full-Time

Data Center Operations Technician

Posted on 7/31/2026

Rackspace Technology

Rackspace Technology

5,001-10,000 employees

Managed multicloud cloud services and security

Compensation Overview

$52k - $76.3k/yr

+ Annual bonus or incentives + Equity awards + Employee Stock Purchase Plan

No H1B Sponsorship

Elk Grove Village, IL, USA

In Person

US Citizenship Required

Category
Operations & Logistics (1)
Required Skills
Computer Networking
Operating Systems

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Requirements
  • Must be a United States citizen.
  • A high school diploma or equivalent is required.
  • Two years of experience working in a data center environment is required.
  • Ability to build, repair, or upgrade hardware components.
  • Strong understanding of storage RAID configurations and requirements.
  • Ability to lift 50 pounds overhead.
Responsibilities
  • Monitor and prioritize an internal ticketing system to provide customer support.
  • Provide basic operating-system storage troubleshooting, storage upgrades, hardware troubleshooting, and RAID configuration changes.
  • Provide hardware support and upgrades for servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, or VMware ESX Server.
  • Perform basic operating-system administration, including setting up operating-system network IP addresses, fresh operating-system installations using PXE, firmware updates, and basic operating-system troubleshooting.
  • Install or remove fiber or copper cabling and perform Layer 1 network testing and connectivity troubleshooting for previously deployed copper or fiber cabling.
  • Install network-device hardware, including switches, firewalls, load balancers, and security appliances.
  • Install hardware on storage devices, including direct-attached storage and network-attached storage arrays.
  • Complete customer maintenance requests involving hardware modification, operating-system installation, device mounting within cabinets, and required cabling.

Rackspace Technology provides managed cloud services with a focus on multicloud solutions. It helps businesses adopt and transform their IT infrastructure across multiple cloud platforms (including AWS, Google Cloud, and Microsoft Azure) by handling cloud management, data services, and security. Its offerings include Rackspace Elastic Engineering, which gives on-demand engineering and support to help clients innovate and scale operations, with a particular emphasis on VMware environments. The company earns through subscription-based cloud management, consulting, and programs like Referral and Private Equity Partners. Unlike firms that specialize in a single cloud or DIY tooling, Rackspace combines multicloud management, on-demand engineering, data modernization, and security across multiple clouds to simplify IT operations for customers. Its goal is to enable organizations to optimize and secure their cloud environments so they can focus on their core business activities.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Antonio, Texas

Founded

1998

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Simplify Jobs

Simplify's Take

What believers are saying

  • Regulated-industry AI demand supports Rackspace and Palantir's July 2026 framework.
  • AMD-backed private-cloud deployments create high-value managed AI infrastructure revenue.
  • Legacy-cloud cost cuts free capital for AI infrastructure and solutions delivery.

What critics are saying

  • Broadcom's VMware changes raise costs and accelerate customer migration away from VMware.
  • Rackspace's legacy cloud exits shrink revenue before AI infrastructure scales.
  • Capex-heavy AI expansion risks dilution, execution delays, and underutilized facilities.

What makes Rackspace Technology unique

  • Rackspace unifies AWS, Azure, Google Cloud, VMware, and on-premises operations.
  • Rackspace Fabric reduces multicloud friction across service management, billing, authentication, and automation.
  • Rackspace Government Solutions offers FedRAMP-authorized secure multicloud services for public-sector workloads.

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Benefits

Remote Work Options

Hybrid Work Options

Company Equity

Employee Stock Purchase Plan

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

1%
Africa Business Watch
Jul 15th, 2026
Rackspace Technology receives the Defence Employer Recognition Scheme Gold Award.

Rackspace Technology receives the Defence Employer Recognition Scheme Gold Award. Award recognises Rackspace's continued commitment to reservists, veterans and military families. LONDON, July 15, 2026 (GLOBE NEWSWIRE) - Rackspace Technology(R)(NASDAQ: RXT), a global enterprise AI infrastructure and solutions provider, today announced it has received the UK Defence Employer Recognition Scheme (ERS) Gold Award, which recognises employers who have shown exceptional support to the armed forces community, including reservists, veterans and military families. Employers recognised have gone beyond the UK Armed Forces Covenant commitments to embed supportive employee policies, promote defence values and advocate for service personnel in the civilian workforce with policies that include: * Paid leave for reservist training and mobilisation * Active veteran recruitment and retention policies * Flexible support for military families * Visible leadership endorsement of the Armed Forces Covenant Rackspace Technology previously received the Silver ERS Award in 2025 and has now earned the Gold ERS Award, the highest level of recognition under the Ministry of Defence Employer Recognition Scheme. "Rackspace Technology is proud to support those who serve or have served in the Armed Forces and their families," said Victoria Driscoll, Senior Director, Strategic Accounts, Rackspace Technology. "We are committed to ensuring our employee policies support active reservists, veterans and military families from recruitment through every stage of their careers." About Rackspace Technology Rackspace Technology(R)(NASDAQ: RXT) is the operator of the full enterprise AI stack from governed private cloud to AI inference and agents in production. With an Outcomes-as-a-Service model built on secure infrastructure, data foundations and forward-deployed engineering, Rackspace delivers business results for regulated and mission-critical industries where governance, sovereignty and uptime are non-negotiable. Learn more at www.rackspace.com. Media Contact: Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Foundation For Excellence
Jul 14th, 2026
In focus | April - june 2026 newsletter.

In focus | April - june 2026 newsletter. The April-June 2026 issue marks the beginning of FY 2026-27, celebrating FFE's achievements while highlighting new partnerships with Rackspace Technology, Booking Holdings India CoE, Vector Informatik India, and RIST, reflecting its continued commitment to expanding educational opportunities and transforming the lives of talented, deserving students across India. Stay connected. Social media is a great forum to stay connected and updated about its latest events, news and opportunities. Like, Follow & Subscribe! The April-June 2026 issue marks the beginning of FY 2026-27, celebrating FFE's achievements while highlighting new partnerships with Rackspace Technology, Booking Holdings India CoE, Vector College life - whether you are pursuing engineering, medicine, law, sciences, or the humanities - is a journey of opportunity, challenge, learning, and self-discovery. Every As FFE continues to focus on holistic support of students through their educational journey, Foundation For Excellence is thankful to its partners who offered numerous courses to Microlearning is a smart and student-friendly way of learning that focuses on short, engaging lessons instead of long study sessions. Each lesson usually takes just You can make a difference, in the lives of financially constrained gifted students, who have the potential to rise above the rest. Support Engineering, Medical, Pharma or Law students, to help achieve their dreams. Inspire Young Minds With Skills And Confidence To Last A Lifetime! Join Foundation For Excellence as a Mentor to be a changemaker in the lives of bright young minds.

The Stock Observer
Jul 11th, 2026
Rackspace launches $250M stock sale to fund AI infrastructure push, cuts 2026 outlook by $150M

Rackspace Technology has announced a $250 million equity offering to fund its expansion into enterprise artificial intelligence infrastructure. The company is focusing on private cloud deployments for regulated industries, supported by partnerships with firms including Palantir, AMD, and VMware. Rackspace has secured financing for its first AMD-backed deployment, a nearly 2-megawatt facility requiring approximately $75 million in capital expenditures, expected to complete by end-2026. The company aims to reach 15 megawatts by end-2027 and 30 megawatts by end-2028, with projected revenues of $15-20 million per megawatt. However, the company has lowered its 2026 outlook, reducing revenue guidance by $150 million to $2.45-2.55 billion and EBITDA guidance by $20 million to $285-295 million. These cuts reflect strategic exits from lower-margin public and private cloud businesses. Chief Executive Gajen Kandiah said the adjustments represent "the cost of entry into a larger, higher-margin business" as Rackspace redirects capital towards AI infrastructure.

News 9
Jun 17th, 2026
TAG Infosphere and KPMG release a new guide to budgeting for cybersecurity.

TAG Infosphere and KPMG release a new guide to budgeting for cybersecurity. June 17, 2026 Free publication brings together cybersecurity, healthcare, and risk management experts to provide practical frameworks for smarter security investment decisions. New York City, June 17, 2026 - TAG Infosphere and KPMG UK today announced the release of "Reinventing Cyber Budgeting," a new publication designed to help enterprise leaders make more informed cybersecurity investment decisions amid an increasingly complex threat landscape. The 41-page guide, available as a free download, brings together insights from cybersecurity, healthcare, and risk management experts from both organizations. The publication examines practical approaches to cybersecurity budgeting, risk quantification, resource allocation, and operational resilience. Developed through a trans-Atlantic collaboration between TAG Infosphere and KPMG UK, the guide features seven articles authored by industry practitioners, including former CISOs, cybersecurity strategists, healthcare leaders, and risk management specialists. Among the contributors is TAG Infosphere CEO Edward Amoroso, who explores how zero trust principles can be applied beyond network security architectures to budgeting processes. His article outlines a framework that requires each budget line item to justify its value and effectiveness, helping organizations align spending with measurable outcomes. Jayne Goble, Head of Operational Technology Cybersecurity Services at KPMG UK, discusses how organizations can prioritize investments by focusing on their most critical vulnerabilities while avoiding unnecessary expenditures on lower-risk operational assets. Several chapters provide detailed implementation frameworks. David Neuman, Senior Analyst at TAG Infosphere and former Chief Information Security Officer at Rackspace, presents methodologies for quantifying confidence levels in cyber risk assessments and evaluating the return on investment of security initiatives. His analysis includes a comparative case study examining investments in multifactor authentication and data loss prevention technologies. Raj Cheema, Healthcare Leader at KPMG UK and Europe, examines the growing adoption of cyber risk quantification (CRQ) within the healthcare sector. The article explores how healthcare organizations are transitioning from subjective risk assessments toward evidence-based decision-making models in response to escalating ransomware threats and operational risks. "Cyber risk quantification shifts cybersecurity from a faith-based enterprise to an evidence-based one - essential in a sector where resources are finite and opportunity cost is real," writes Cheema. The publication concludes with a panel discussion featuring senior cybersecurity and risk leaders sharing perspectives on budget planning and investment decision-making. Participants include Phil Huggins, Director at the UK Department of Health and Social Care; Patty Ryan, Chief Information Security Officer at QuidelOrtho; Martin Tyley, Global Lead Partner at KPMG CRI; and Andreas Wuchner, Founder of Wuchner Securities. The guide is intended for executives, board members, chief information security officers, risk managers, and business leaders seeking practical frameworks for aligning cybersecurity investments with organizational objectives. For media inquiries, please contact: Lester Goodman, Director of Content, TAG Infosphere [email protected]; 914-588-1369 About TAG: TAG utilizes an AI-powered SaaS platform to deliver cutting-edge insights on cybersecurity, artificial intelligence, and climate science. The company's unique approach combines technology and expertise to empower organizations with the knowledge needed to navigate these complex landscapes. Bnews9 provide on-demand recommendations to commercial solution providers and Fortune 500 enterprises. #CyberBudgeting #CRQ #RiskBasedSecurity #ZeroTrust #CyberRisk #AICybersecurity #CyberResilience #CISO #EnterpriseSecurity #Ransomware #OTSecurity #CriticalInfrastructure #ICSsecurity #SecurityROI #ThreatIntelligence #DigitalRisk #CyberGovernance#ThirdPartyRisk #BusinessResilience #CyberLeadership - Never miss a story with notifications - Browse free from up to 5 devices at once

Advertising Press Releases
Jun 8th, 2026
Rackspace Technology establishes Regional Headquarters in Riyadh to accelerate cloud and AI growth.

Rackspace Technology establishes Regional Headquarters in Riyadh to accelerate cloud and AI growth. RIYADH, Saudi Arabia, June 08, 2026 (GLOBE NEWSWIRE) - Rackspace Technology(R)(NASDAQ: RXT), a global enterprise AI infrastructure and solutions provider, today announced the establishment of its regional headquarters in Riyadh, Saudi Arabia, reinforcing the company's long-term commitment to the Kingdom of Saudi Arabia and the broader Middle East region. The new regional headquarters will serve as a strategic hub for Rackspace Technology's operations and customer engagement efforts, supporting organizations across enterprise, government, and regulated industries as they accelerate digital transformation initiatives aligned with Saudi Arabia's Vision 2030 agenda. The Riyadh office will be led by Shakeel Mohammed and will focus on: * Accelerating enterprise cloud adoption across the GCC * Expanding sovereign and regulated cloud capabilities * Supporting AI-driven transformation initiatives aligned with national development agendas "Saudi Arabia has always been at the heart of our regional strategy, and establishing our headquarters here is a natural and proud milestone, one that deepens our commitment to the Kingdom's digital future and the bold ambitions of Vision 2030," said Shakeel Mohammed, Vice President, Middle East, Rackspace Technology. "The Kingdom of Saudi Arabia is one of the most important technology and innovation markets globally," said Marco Tesini, Senior Vice President International, Rackspace Technology. "Establishing our Regional Headquarters in Riyadh reflects our commitment to helping customers modernize securely and at scale. By strengthening our local presence, we are better positioned to deliver the cloud, AI, and data solutions organizations need to drive innovation, resilience, and economic growth across the region." Saudi Arabia continues to emerge as one of the world's fastest-growing digital economies, with significant investments in cloud computing, artificial intelligence, and next-generation digital infrastructure. Rackspace Technology's expanded presence in Riyadh positions the company closer to customers and partners, enabling more localized delivery, enhanced responsiveness, and deeper collaboration across the Gulf Cooperation Council (GCC). It also underscores the company's continued investment in regional talent, customer success, and strategic partnerships. About Rackspace Technology Rackspace Technology(R)(NASDAQ: RXT) is the operator of the full enterprise AI stack from governed private cloud to AI inference and agents in production. With an Outcomes-as-a-Service model built on secure infrastructure, data foundations, and forward-deployed engineering, Rackspace delivers business results for regulated and mission-critical industries where governance, sovereignty, and uptime are non-negotiable. Learn more at www.rackspace.com. Forward-Looking Statements This press release contains forward-looking statements within the meaning of applicable securities laws, including statements regarding the establishment and anticipated capabilities of Rackspace Technology's regional headquarters in Riyadh and its expected contributions to customers' digital transformation initiatives. These statements involve known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied. Factors that could cause such differences include, but are not limited to, changes in customer requirements, competitive developments, regulatory changes, and general market conditions. Rackspace Technology undertakes no obligation to update or revise any forward-looking statements as a result of new information, future events, or otherwise, except as required by law. Media Contact Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.