Service Technician

Imperial Dade, a leading North American distributor, has a Field Service Technician opportunity available in our Northern Chicago, IL market!

The Field Service Technician plays a crucial role in ensuring high-quality service, customer satisfaction, and operational efficiency. If you have the required skills and experience, we invite you to apply and become a key part of our service team!

Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.

• All correspondence will come directly from Imperial Dade and not a personal email address.**

You will:

• Service, maintain, and repair commercial housekeeping equipment, such as carpet extractors, floor scrubbers, and vacuums
• Establish and maintain strong collaborative relationships with assigned accounts and provide excellent customer service 
• Maintain up-to-date records of services performed
• Purchase parts and supplies, and track inventory
• Properly demonstrate equipment to customers
• Coordinate with other departments to ensure customer satisfaction
• Continually enhance industry and equipment knowledge
• Follow safety and housekeeping procedures

You have:

• High School Diploma, GED, or equivalent experience
• A valid driver's license and a clean MVR
• Prior service repair, and maintenance experience
• Electrical and mechanical experience
• Experience with commercial housekeeping equipment
• Excellent communication skills