Full-Time

Account Manager II

Confirmed live in the last 24 hours

Uber Freight

Uber Freight

5,001-10,000 employees

Data & Analytics
Automotive & Transportation

Entry, Junior

Rogers, AR, USA

Job Type: Hybrid.

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service
Requirements
  • High school diploma or GED equivalent
  • Minimum 1+ years of customer service or account management experience
  • Experience with Microsoft or Google systems
  • College Degree
  • 2+ years of Transportation/Logistics experience
  • Knowledge of Transportation Management Systems
Responsibilities
  • Establish and maintain effective relationships with customer contacts, including shippers and receivers, through professional and timely communications and inquiry responses
  • Responsible for understanding current market trends, to successfully offer pricing to customers’ requests for quotes
  • Notify Shipper and/or Receiver of shipment status and reschedule pick-up/delivery appointments when necessary
  • Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors
  • Maintain current customer rates in the Transportation Management System and up-to-date Fuel Surcharge by Customer
  • Manage shipment level interaction with client customer service and Uber Freight logistics support to handle day to day activities such as tracking, tracing and communications
  • Responsible for confirming billing information is accurate and ready for invoicing

Company Stage

Series A

Total Funding

$486.4M

Headquarters

Chicago, Illinois

Founded

N/A

Growth & Insights
Headcount

6 month growth

6%

1 year growth

24%

2 year growth

26%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition of Transplace enhances Uber Freight's capabilities, potentially leading to increased market share and revenue growth.
  • Uber Freight's integration with Uber's broader ecosystem offers employees opportunities for cross-functional collaboration and innovation.
  • The backing from prominent investors provides financial stability and resources for further expansion and technological advancements.

What critics are saying

  • The logistics sector's volatility and supply chain complexities could pose challenges to Uber Freight's operational efficiency.
  • Integration of Transplace's operations and technology may face hurdles, impacting short-term performance and employee workload.

What makes Uber Freight unique

  • Uber Freight's acquisition of Transplace positions it as a leading logistics technology platform, combining digital carrier networks with advanced shipper technology.
  • The strategic investment from Abu Dhabi Growth Fund, D1 Capital, and GCM Grosvenor underscores Uber Freight's financial backing and growth potential.
  • Uber Freight leverages Uber's extensive technological expertise and infrastructure, setting it apart from traditional logistics companies.

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