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Store Experience Lead
Posted on 10/19/2022
Greenwich, CT, USA
Experience Level
Desired Skills
Customer Service
  • Team-oriented and possesses the ability to work cross-functionally with other groups
  • Strong organization, prioritization and time management skills; highly attentive to detail
  • Ability to work across multiple systems
  • Enthusiastic and passionate about the changes in the resale industry
  • Relatable and conversationalist not afraid of getting to new faces
  • Passion for Fashion and Sustainability
  • Tech Savy
  • Self-starter who likes to enjoy a new challenge
  • Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
  • Able to present a case study on the industry and what makes Rebag a leader in the Industry
  • Lead by example at all times
  • Ability to work weekends and evenings
  • Legal right to work in the United States
  • Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience
  • Strive to meet/exceed personal, category and store sales goals and KPIs
  • Collect client data and effectively build client relationships to support new client acquisition, and retention
  • Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise
  • Communicating product and customer feedback to the management team
  • Support all company initiatives as they relate to product launches, client service and selling
  • Participate in regular training/meeting sessions as needed on product knowledge and new arrivals
  • Build upon your strong knowledge of trends and designers/brands
  • Ensure store visual merchandising standards are met and maintained
  • Responsible in stock operations, processing and properly handling online purchase orders
  • Adhere to company policies and procedures at all times
  • Maintain all practices, policies and systems as specified by the Rebag Bar philosophy
  • Perform store maintenance functions as needed or assigned
  • Able to multi-task and coordinate efficiently
  • Be flexible with working hours and efficiently deal with any additional ad hoc requests

51-200 employees

Company Overview
Rebag is an online luxury handbag authority that rethinks the role of luxury in the secondary market.