Senior Product Manager

About Us: Carefeed is the platform senior living and long-term care providers use to bring order, clarity, and calm to their day. By replacing paper, calls, and disconnected tools with an all-in-one platform, Carefeed digitizes and automates the work that takes teams away from residents and families.

Carefeed works alongside existing EHR and HR systems and supports the way providers already operate. It reduces strain, keeps communities organized, and gives staff the time and confidence to focus on what matters most. Providers choose Carefeed because it is simple to learn, powerful in practice, and built for the realities of multi-community care.

Trusted by thousands of communities across the US and Canada, Carefeed helps every organization deliver a better experience for residents, families, and the teams who care for them.

About the Opportunity: We are seeking a Senior Product Manager, Admissions to own and evolve Carefeed’s platform. This is a highly impactful role for a product leader who enjoys tackling complex problems, defining clear product strategy, and delivering high‑quality solutions in a rapidly growing market.

Responsibilities:

Product Strategy & Vision

• Own the vision, strategy, and roadmap for Carefeed’s Admissions Product capabilities
• Define and communicate clear product goals aligned with company objectives
• Balance short‑term customer needs with long‑term platform scalability and technical health
• Identify opportunities to simplify workflows, improve usability, and unlock new value across the platform

Discovery & Customer Understanding

• Deeply understand customer workflows, pain points, and success metrics through research, feedback, and data
• Partner with Customer Success and Sales to synthesize customer insights and prioritize impactful work
• Translate complex customer needs into clear, actionable product requirements

Execution & Delivery

• Lead cross‑functional teams through discovery, planning, delivery, and iteration
• Write clear product requirements, user stories, and acceptance criteria
• Own backlog prioritization and scope decisions, making thoughtful trade‑offs
• Ensure timely, high‑quality delivery of features and improvements

Collaboration & Leadership

• Partner with Engineering to ensure technical feasibility, quality, and scalability
• Collaborate with Design to deliver intuitive, user‑centered experiences
• Serve as a trusted partner to Sales and GTM to drive customer success

Quality, Compliance & Reliability

• Ensure product functionality meets high standards for reliability, performance, and security and compliance
• Champion product quality, usability, and consistency across the platform

Required Qualifications

• 5–8+ years of Product Management experience
• Proven experience leading complex, cross‑functional product initiatives
• Strong ability to translate customer and business needs into clear product strategy and execution plans 
• Excellent written and verbal communication skills
• Experience working closely with engineering on technically complex systems 
• Strong analytical and problem‑solving skills, with a data‑informed mindset

Preferred Qualifications

• Experience in healthcare, health tech, or other regulated industries
• Experience with B2B SaaS products and platform‑level capabilities
• Experience scaling products from 0 to 1

Work Location: Remote based in the US or on-site in Chicago, IL or Cincinnati, OH

What You’ll Love:

• Join a fast-growing startup making a real impact in the lives of senior care providers and their communities
• Comprehensive medical, dental, and vision insurance to support your health and well-being
• 401(k) plan to help you plan for the future
• Paid vacation, sick time, and company-paid holidays to support work-life balance
• A culture that values growth and development, with opportunities to grow your career as we scale

Carefeed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.