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Director, Enterprise Architecture
Posted on 7/20/2022
Addison, TX, USA
Experience Level
Desired Skills
Business Strategy
Data Analysis
Data Science
  • Exceptional Leader: demonstrated success in building and leading high performing pre-sales organizations with a will to win, and continuous improvement, and the ability to evaluate, develop and reshape an existing team as necessary while mentoring and inspiring the team
  • Stakeholder Management: proven relationship builder up to CXO. Ability to influence both internal and external stakeholders to drive results
  • Technically Astute: strong technical background across multiple domains including application, data, integration, cloud, big data, AI/ML, mobility, analytics, etc. ServiceNow domain knowledge with expertise in IT, Customer, Employee and Creator workflows
  • Enterprise Architect: proven success developing future-state, large-scale enterprise architectures
  • Sales Acumen: demonstrated sales leadership experience and success in executing on collaborative software sales strategies where you have influenced, led and driven change, taking the business to the next level in a fast paced, high growth environment
  • Strong Communicator: excellent verbal, written communication and presentation skills
  • A track record of leading a diverse, experienced group of senior executive architects, focused on delivering on customer outcomes across all industries
  • 10 or more years of experience with Enterprise Architecture or Enterprise Strategy
  • 10 or more years of senior leadership experience
  • 15 or more years of proven success influencing senior technology leaders to drive change, in a pre-sales, customer or consulting focused role
  • Experience presenting strategic and technical level content at the CXO level, and with key technical resources
  • Experience and understanding of multiple technical domains - application, data, integration, cloud, big data, AI/ML, mobility, analytics, etc
  • ServiceNow domain expertise
  • Understand industry trends and market opportunities to engage with CXOs in digitally transforming their business
  • Breadth and depth of experience in value-based and solution selling
  • Intrinsically curious and passionate about researching current and emerging technologies
  • High degree of interest in developing, retaining and attracting team members
  • Ability to work in a high growth, fast paced environment
  • Bias for action
  • Lead a team of highly skilled and experienced Executive Architect consultants in working with our most strategic customers
  • Create and develop meaningful senior executive and CXO customer relationships
  • Understand a customer's business strategy and articulate how ServiceNow can enable and deliver value to their organization, integrate into their current and future technology landscape
  • Actively participate in ongoing customer opportunities and deliver executive level proposals
  • Provide thought leadership in terms of looking beyond the technology and considering the value technology creates for our customers and helping to change how technology is viewed
  • Collaborate on area sales strategy directly with aligned ServiceNow sales executives
  • Collaborate with internal ServiceNow business units incl. Product Management, Marketing, IMPACT, Professional Services, etc
  • Identify and establish alignment opportunities with technology and SI partners
  • Understand the detail behind the ServiceNow platform and communicate it at various levels
  • Identify and lead internally significant initiatives that drive innovation and efficiencies

10,001+ employees

Digital workflows
Company Overview
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations.