About the role

As the first Head of Risk and Compliance Assurance at Flex, you will be responsible for developing and executing our third line of defense to examine and ensure the effectiveness of governance, risk management, and internal legal and compliance controls. This role requires a deep understanding of risk and governance and control assessment, with a focus on fintech and consumer financial services. You will drive connectivity and trust between Flex’s board, bank partners, regulators, and day-to-day activities. 

What you’ll do

• Provide an independent assessment of the effectiveness of the company’s first and second lines of defense, and constantly evaluate and monitor the company’s risk management, governance, and internal control processes. 
• Stay current with risk trends, best practices, and regulatory changes to ensure the function can advise on emerging risks.
• Supervise 3rd party audits and exams. Report findings, issues, and recommendations to the executive risk committee, the board, and board risk/audit committee, and develop corrective action plans to address identified issues.
• Ensure compliance with regulatory requirements, industry standards, and internal policies. Engage with regulators and provide necessary information and reports as required. 
• Improve business processes, risk management, and internal controls and responsible for building and implementing roadmap for senior management/board approval
• Collaborate with internal teams, including Legal, Compliance, Security, and Operations, to ensure alignment between business practices and risk and compliance assurance goals.
• Drive business transformation and controls. Navigate complex changes and challenging situations, with a focus on progress while building strong relationships and leading through influence. 
• Responsible for developing and building out the assurance team

Key qualifications

• Minimum 12+ years of experience in Compliance, Legal, Audit, and/or Risk Management, with experience supporting consumer financial institutions and technology companies.
• Bachelor’s degree in Finance, Economics, Information Systems, or related field; advanced degree (J.D., M.B.A.) strongly preferred. 
• Strong understanding of audit principles, methodology, tools, and processes (e.g., risk assessments, planning, testing, reporting and continuous monitoring).
• Prior experience in both 1st and 2nd line of defense capacities within consumer financial services industries. 
• Prior regulatory examiner experience is preferred.
• Strong analytical and problem-solving skills to act decisively and independently to resolve sophisticated issues.
• Excellent communication and negotiation skills to build and maintain relationships with external partners and stakeholders.
• Demonstrated ability to work collaboratively in a fast-paced environment.
• Willingness to travel as required for meetings, conferences, and other events.

The national pay range for this role is $250,000-$340,000 in base salary. Individual compensation will be commensurate with the candidate’s experience aligned with Flex’s internal leveling guidelines and benchmarks.