Full-Time
Quality Assurance Automation Manager
PartsSource
501-1,000 employees
Procurement platform for medical equipment maintenance
No salary listed
Hoffman Estates, IL, USA + 2 more
More locations: Charlotte, NC, USA | Streetsboro, OH, USA
Hybrid
Hybrid role; on-site presence required at Charlotte, NC, Hoffman Estates, IL, and Hudson, OH.
 QA & Testing (1) |
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- 5+ years of direct people-management experience, including hiring, performance reviews, coaching, and career development of QA and automation engineers.
- Demonstrated track record of leading a manual-to-automation transformation — defining the strategy, roadmap, frameworks, upskilling plan, and metrics to get there.
- Expert-level proficiency with Playwright and/or Selenium (5+ years); proven ability to architect and scale production-grade automation frameworks.
- Hands-on experience automating Salesforce applications — including Lightning UI, custom components, flows, and Salesforce APIs — using tools such as Provar, Copado, Selenium, or Playwright.
- Expertise in API testing (REST/GraphQL) and mobile automation (Appium, Espresso, XCUITest) across multiple platforms and device configurations.
- Hands-on experience building CI/CD pipelines for automated test execution and reporting at scale; familiarity with Docker and Kubernetes for containerized test environments.
- Demonstrated use of AI-assisted tools to accelerate test development and improve team productivity.
- Strong communication skills — comfortable presenting to technical, business, and C-level audiences.
- Directly manage, hire, develop, and retain a team of automation engineers; own performance reviews, coaching, and career development within the QA function.
- Lead and coordinate offshore automation teams across multiple time zones, maintaining delivery accountability and team cohesion.
- Set clear performance expectations, build a culture of quality ownership, and develop automation engineers in best practices and technical rigor.
- Define and execute the strategy and roadmap for transitioning QA operations from predominantly manual testing to a mature, automation-first practice.
- Establish the frameworks, upskilling plans, and success metrics to drive and sustain 100% automation coverage across the product lifecycle.
- Serve as the organizational change agent for quality — influencing engineering and product culture, not just technical tooling.
- Design and validate scalable, maintainable test automation architectures using Playwright and/or Selenium; own framework decisions from design through production.
- Lead automation coverage across web, API (REST/GraphQL), mobile (Appium, Espresso, XCUITest), and Salesforce platforms — including Lightning UI, custom components, flows, and Salesforce APIs.
- Integrate automation pipelines with CI/CD tooling and cloud-based testing platforms (BrowserStack, Sauce Labs, or equivalent) for consistent, scalable execution.
- Apply AI-assisted development tools (GitHub Copilot, Claude, ChatGPT, or equivalent) to accelerate test code generation and improve automation ROI.
- Manage delivery timelines and communicate program health, risks, and quality metrics to technical, business, and executive stakeholders.
- Establish and enforce test management practices using enterprise tools (TestRail, Xray for Jira, PractiTest, or equivalent); validate artifact quality before every deployment.
- Own test infrastructure provisioning within containerized environments (Docker, Kubernetes); troubleshoot complex test failures and performance issues across distributed platforms.
- Drive continuous improvement in test coverage, execution speed, and automation ROI; report progress against transformation goals to engineering and product leadership.
- Experience with load and performance testing tools (JMeter, k6, Gatling, LoadRunner, or equivalent).
- Background in Agile/Scrum environments and sprint-level QA planning.
- Advanced knowledge of test data management strategies.
- Act Like an Owner — You take full accountability for quality outcomes — not just test execution. You own the team, the transformation roadmap, and the standard of work that ships.
- Serve with Purpose — You understand that quality infrastructure directly protects patient care. You bring urgency and rigor to your work because the downstream stakes are real.
- Adapt to Thrive — You’ve led teams through significant change before and know how to bring people along. You stay current on tooling and patterns — and you translate what you learn into team capability.
- Collaborate to Win — You build trust across Engineering, Product, and DevOps through clear communication and consistent follow-through. You manage distributed teams with structure, clarity, and care.
- Challenge the Status Quo — You question manual processes, surface inefficiencies, and drive adoption of better patterns. You back improvement proposals with data and a concrete implementation plan.
PartsSource provides supply chain solutions for healthcare facilities, focusing on medical equipment maintenance and repair. It connects hospitals and clinics to a network of over 5,000 pre-qualified service technicians through its PartsSource Pro platform. The platform streamlines procurement, reduces invoicing complexity, and ensures timely access to imaging equipment. Revenue comes from subscription services and transaction fees for parts and services. The company uses data-driven insights to optimize uptime and cut costs. Compared with competitors, PartsSource differentiates itself with a large, vetted service network and an end-to-end platform that handles sourcing, purchasing, and invoicing, all aimed at improving equipment uptime and service quality. Its goal is to help healthcare providers maximize equipment uptime, improve quality, and reduce operational costs.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
N/A
Headquarters
Aurora, Illinois
Founded
2001
Get referred to PartsSource
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Simplify's Take
What believers are saying
- August 2026 Memorial Hermann invested, validating PartsSource with a major health-system customer.
- April 2026 WakeMed reported $7.02 million cumulative savings across 38,000 devices.
- The platform already reaches 15,000 clinical sites, giving AI immediate distribution.
What critics are saying
- Epic, ServiceNow, and OEMs can bundle workflow software, squeezing PartsSource pricing by 2027.
- Healthcare buyers can reject another vendor layer if uptime savings fail to persist.
- If PartsSource misses AI ROI, enterprise platform commoditization kills its control-layer thesis.
What makes PartsSource unique
- PartsSource spans parts, service, asset, and workforce workflows across 5,000 hospitals.
- June 2026 SkillNet acquisition added technician competency intelligence and AI repair guidance.
- September 2026 hired Epic veteran Nick Marzotto to industrialize healthcare AI.
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Benefits
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Hybrid Work Options
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 20%1 year growth
↑ 20%2 year growth
↑ 20%PartsSource names Nick Marzotto to lead Artificial Intelligence strategy. 0 2 minutes read Former Epic AI executive joins PartsSource as company expands investment in AI, data and healthcare IT to transform clinical technology management CLEVELAND, Sept. 1, 2026 /PRNewswire/ - PartsSource, the leading performance platform for clinical technology, today announced that Nick Marzotto has joined the company as Vice President of AI and Data, with responsibility for leading PartsSource's artificial intelligence strategy and accelerating the company's investment in data, AI and enterprise healthcare technology. Marzotto comes to PartsSource after 15 years at Epic Systems, the leading electronic health record (EHR) company, where his leadership experience bridged artificial intelligence, clinical applications, product strategy and large-scale health system technology implementations. His appointment reflects a broader strategic evolution at PartsSource as the company builds the next generation of its platform for clinical technology designed to connect data across assets, vendors, service organizations and health system workflows. The platform will increasingly apply AI to help healthcare organizations make faster, more predictive decisions about the technology on which patient care depends. "Over the past two decades, the EHR has transformed healthcare by bringing previously fragmented patient information and clinical workflows into a connected digital environment," said Philip Settimi, MSE, MD, President and CEO of PartsSource. "We believe a similar transformation is now possible for the clinical asset environment and we're excited to have Nick lead that effort. Health systems operate enormous fleets of increasingly connected medical technology, but the data surrounding those assets remains fragmented across systems, vendors and workflows. Our opportunity is to create the data and intelligence layer that turns those signals into decisions and action at enterprise scale." As Epic's Vice President of Clinical Applications and Artificial Intelligence since 2020, Marzotto led enterprise initiatives to operationalize generative AI, bringing more than 50 product teams together around common approaches to AI development and adoption. The GenAI initiative that he led produced a 32x increase in adoption across 500 health systems. Importantly, he also partnered with health system customers to build the governance infrastructure needed to monitor, understand, and responsibly leverage AI. "The integrated EHR and the data that it captured created the connective tissue that gave providers and patients a more holistic understanding of the patient's needs. PartsSource has the opportunity to build the same kind of connected intelligence around the clinical assets that make care possible," said Marzotto. "By bringing together asset data across vendors, modalities and sites of care, and applying AI to that data, we can move from understanding what happened to anticipating what is likely to happen. This will fundamentally transform teams into a proactive mindset instead of reactive." Marzotto will work across PartsSource's product and technology organization to advance the use of AI, machine learning, data science and intelligent workflow automation throughout the company's clinical technology platform. "AI will not be a feature bolted onto our platform," Settimi said. "It will increasingly be part of the foundation for how PartsSource turns data into better decisions, better workflows and ultimately greater clinical capacity for our customers." About PartsSource PartsSource (www.partssource.com) is the leading performance platform for clinical technology, helping healthcare organizations maximize asset availability, operational readiness and clinical capacity through AI-enabled insights, enterprise workflows and evidence-based decision support. Trusted by more than 5,000 hospitals and 15,000 clinical sites, PartsSource combines software, service intelligence, benchmarking data and operational expertise into a single integrated platform spanning parts, service, asset and workforce solutions. The PartsSource Logo, Ensuring Healthcare is Always On and Precision Procurement are registered trademarks of PartsSource, Inc. SOURCE PartsSource 15 minutes ago
PartsSource, a clinical technology performance platform, has appointed Nick Marzotto as Vice President of AI and Data to lead its artificial intelligence strategy. Marzotto joins from Epic Systems, where he spent 15 years and most recently served as Vice President of Clinical Applications and Artificial Intelligence. At Epic, Marzotto led enterprise initiatives to operationalise generative AI across more than 50 product teams, resulting in a 32-fold increase in adoption across 500 health systems. At PartsSource, he will advance the use of AI, machine learning and data science across the company's platform. The appointment reflects PartsSource's strategic evolution to build a next-generation platform that connects data across clinical assets, vendors and health system workflows. The company aims to apply AI to help healthcare organisations make faster, predictive decisions about medical technology.
Memorial Hermann Health System has made a strategic investment in PartsSource, a Cleveland-based clinical technology performance platform. The investment aims to strengthen healthcare technology infrastructure across more than 1,600 hospitals using PartsSource's system. PartsSource provides an enterprise platform that unifies parts, service, contracts, asset intelligence, and workforce capacity for healthcare technology management. The platform currently services over 15,000 clinical sites across the US, using 25 years of data to deliver real-time visibility and predictive insights. Memorial Hermann joins 150 other health systems using PartsSource's platform, which helps hospitals transition from reactive maintenance to proactive, data-driven asset management. The system enables faster parts sourcing, higher first-time fix rates, and standardised enterprise workflows for clinical engineering teams.
PartsSource acquires SkillNet to add Workforce Intelligence to its Enterprise Clinical Technology platform. June 9, 2026 3 Mins Read PartsSource, the leading performance platform for clinical technology, today announced the acquisition of SkillNet, a Workforce Intelligence platform for healthcare technology management (HTM) that gives hospitals and health systems real-time visibility into competency compliance and team capabilities, enabling leaders to close critical technician skill gaps and grow care capacity. Following PartsSource's introduction of new service optimization and asset performance capabilities at AAMI eXchange in late May, the acquisition of Skillnet expands the PartsSource Enterprise Clinical Technology platform into workforce intelligence. The combination enables healthcare organizations to better align equipment uptime, service delivery, technician capability and operational readiness across the enterprise. In concert with the acquisition, PartsSource announced its intention to offer an expanded portfolio of workforce solutions. The new PartsSource PRO(R) Workforce solution will include a multi-vendor, multi-modality Technical Decision Support System that provides AI-empowered diagnostics and repair procedures to help technicians accelerate maintenance and repair of highly complex clinical assets and On-Demand Training from its former acquisitions of RSTI and NVRT Labs. "Healthcare organizations are under pressure from every direction - rising demand, aging infrastructure, workforce shortages and growing operational complexity," said Philip Settimi, MSE, MD, President and CEO of PartsSource. "Ensuring healthcare is always on requires more than maintaining equipment. It requires visibility into the people, skills, workflows and operational systems behind clinical asset availability. The addition of SkillNet strengthens our ability to help health systems manage clinical asset performance holistically by focusing on their most important asset - their people." PartsSource is actively co-developing its workforce solution with alpha partners, five industry-leading healthcare systems operating a combined total of 43 hospitals. "For enterprise HTM teams, workforce readiness is inseparable from clinical asset performance, regulatory compliance and quality outcomes," said Keith Whitby, SCM Division Chair, Healthcare Technology Management at Mayo Clinic. "By adding SkillNet to its platform, PartsSource is connecting equipment data, service strategy and technician capability in a way that gives leaders clearer visibility into where skills exist, where gaps remain and how to build the capacity needed to keep care environments ready. This level of insight helps organizations strengthen compliance with evolving regulatory requirements, support consistent quality standards and ensure the workforce is prepared to maintain safe, reliable patient care." Addressing Workforce and Performance Gaps PartsSource PRO Workforce, now empowered by SkillNet, is designed to help health systems respond directly to today's cost and workforce pressures by enabling: * Expanded in-house service capacity through workforce planning, skills development, targeted training and greater technician readiness * Improved workforce and asset performance through real-time visibility, helping health systems align skills to demand, reduce service reliance and improve equipment uptime * Multi-vendor, multi-modality Technical Decision Support System to accelerate the correct diagnosis, expedite the repair pathways and return the asset to clinical availability * Cutting edge training programs that include AR/VR/XR techniques from NVRT along with proven hands-on training by RSTI ensure in-house team skills are ready to handle any service situation
PartsSource, a clinical technology performance platform, has acquired SkillNet, a workforce intelligence platform for healthcare technology management. The acquisition expands PartsSource's capabilities into workforce intelligence, enabling healthcare organisations to align equipment uptime, service delivery and technician capabilities across enterprises. Following the deal, PartsSource announced plans for an expanded workforce solutions portfolio, including a multi-vendor technical decision support system with AI-powered diagnostics and on-demand training. The company is developing the new PartsSource PRO Workforce solution with five healthcare systems operating 43 hospitals. The platform aims to address workforce shortages by providing real-time visibility into technician competency compliance and skill gaps, helping health systems improve clinical capacity whilst maintaining regulatory compliance and quality standards. PartsSource currently serves over 5,000 hospitals and 15,000 clinical sites.