Group Account Supervisor

At Remedy Edge, we believe health can’t wait.

The stakes are higher. The pace is faster. And hesitation costs lives.

That’s why Remedy Edge exists—to bring urgency to health.

Urgent thinking. Urgent creativity. Urgent action.

We are a collective of courageous, curious, generous, and gritty people driven to solve the toughest challenges in healthcare.

We push past convention, stay relentlessly a step ahead, and apply bold, omnichannel creativity to move people—from awareness to action, from delay to decision, from possibility to progress.

Because when health is on the line, every moment matters.

And every edge counts.

Inclusivity: Remedy Edge is an inclusive home for diverse voices, perspectives, and lived experiences. We believe the best ideas emerge when everyone is heard—and when the work reflects the real world it’s meant to change. By embracing difference, we sharpen our thinking, strengthen our creativity, and take on health’s hardest problems with greater clarity and humanity.

Flexibility: At Remedy Edge, we design work around people, not the other way around. Our flexible hybrid environment empowers teams to do their best work wherever it happens: in our NYC headquarters, at home, or alongside clients. With intentional meeting-free time, seasonal flexibility, and modern ways of working, we give our people the space to think boldly, move faster, and stay at their creative edge.

Who We Are: Remedy Edge is a global healthcare communications network built to make creativity, and creative technology, a force for urgent health impact. Grounded in deep insight into behavior, channels, and culture, we create work that doesn’t just inform—but activates. Work that accelerates decisions, advances care and drives meaningful change for the brands and patients who can’t afford to wait.

Title: Group Account Supervisor

Department/Discipline: Account Services 

Company/Location: Remedy Edge/New York

Purpose:

Group Account Supervisors are essential to the retention and growth of accounts by driving the development and implementation of tactical marketing plans and by supporting the vision and shared values that provide the agency with market differentiation. They drive the achievement of client’s communication and business objectives and strategically influence brand growth by way of deep category and brand knowledge, marketing acumen, value-added relationships, and a passion for the healthcare industry.

The Group Account Supervisor typically has the responsibility for supporting $3-5mm (often across multiple accounts), works under moderate supervision demonstrating more independence, grows business organically, manages others, and is involved in the development of brand strategy.

Objectives:

1. CLIENTRELATIONSHIP Develop meaningful and productive client relationships to ensure that strategic recommendations and creative deliverables are met. Manage day- to-day client needs, align team expectations, and address inquiries/concerns. Work closely with client’s team to create and drive tactical programs and effectively collaborate with internal teams in the development and presentation of strategic and creative work and share client feedback to ensure that internal team is fully aligned.

2. STRATEGY Support the Client and internal stakeholders in the creation and execution of strategic programs that drive brand messaging and solve its business and communications Understand the brand’s data to determine marketplace opportunities and convey forward-thinking strategically relevant ideas. Proactively seek out and recognize brand/industry/marketing trends and potential brand influences and turn into recommendations to present to broader internal and client teams.

3. NEWBUSINESS Work with Senior leaders to identify new business opportunities in existing accounts to expand current assignments, acquire new projects, and increase agency revenue Responsible for supporting a business-building orientation on account teams, recommending new programs ideas and agency services to secure business.

4. MENTORING Educate, grow, and motivate junior-level staff to promote an internal learning and development culture that achieves business growth and marketplace The Group Account Supervisor will set clear performance expectations, encourage and foster development opportunities, and ensure alignment between individual roles, client expectations, and overall organizational strategy.

Requirements:

• BA degree and 5-7 years’ work experience in healthcare marketing environment

• Proven management experience and the ability to create a climate in which others want to do their best

• Ability to build and sustain trust and credibility with internal teams and senior agency staff

• Ability to establish and maintain effective client relationships to gain trust and respect

• Build constructive relationships to foster strong team orientation and collaboration of strengths and cross-functional thinking

• Strong verbal and written communication skills to present new and unique perspective/ideas

• Possession of confidence-inspiring presentation skills in a variety of settings

• Capacity to manage group processes and adjust the approach when something isn’t working

• Broad knowledge and perspective to recommend competitive ideas, strategies and plans

• Aptitude for looking beyond the obvious and probe further to solve business problems

• Ability to travel and work across locations

DifferentiatingCompetencies:

• Creativity 

• Organizational Agility

• Customer Focus 

• Planning

• Interpersonal Savvy 

• Problem Solving

• Motivating Others 

• Strategic Agility

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.   

• $78,000 - $149,500