Simplify Logo

Full-Time

Field Failure Analysis Engineer

Posted on 10/1/2024

Arista Networks

Arista Networks

1,001-5,000 employees

Provides cloud networking and AI-driven solutions

AI & Machine Learning
Data & Analytics
Enterprise Software

Compensation Overview

$130k - $150kAnnually

+ Bonus + Equity + Commission

Mid

Santa Clara, CA, USA

Category
Hardware Engineering
Hardware Validation & Testing
Requirements
  • Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related field
  • Experience in high-tech manufacturing (preferably networking equipment)
  • Experience working with contract manufacturing partners
  • Experience in PCBA manufacturing, electro-mechanical assembly, and associated processes
  • Broad knowledge of test, diagnostics, failure analysis, and debug techniques
  • Foundational knowledge in quality and reliability performance metrics
  • Ability to work cross-functionally, including ability to balance the technical and business aspects of hardware manufacturing
  • Basic understanding of ERP systems and supply chain concepts
  • Self-starter who has the ability to handle multiple tasks in a fast paced environment
  • Ability to influence and motivate internal and external partners
  • Strong communication and presentation skills
  • Experience in Failure Analysis, Service, and Repair Operations a plus
  • Ability to analyze data through high level visual summaries, trends and patterns
Responsibilities
  • Oversee hardware quality performance for assigned products, monitoring field quality data and associated metrics, including RMA Rates, MTBF, and Reliability Ratio.
  • Analyze RMA, Failure Analysis, and Repair data. Identify trends and raise quality alerts when necessary. Drive resolution, containment, and mitigation plans for such quality alerts.
  • Conduct field hardware quality meetings, presenting field quality performance to key stakeholders, including senior management within Manufacturing, Engineering, Product Marketing, and Customer Support.
  • Oversee operational performance of Failure Analysis contract manufacturer(s), ensuring partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates.
  • Collaborate with Product Engineers, Hardware Engineers, and Test Engineers in debug of specific field RMAs.
  • Review and approve Failure Analysis results. Ensure status of RMA and Failure Analysis cases are updated in Arista Support case management systems.
  • Drive learnings from RMA / FA back into Manufacturing, Engineering, and Support teams.
  • Publish external-facing Failure Analysis Reports to Arista Support teams.
  • Oversee the set-up of new products into Failure Analysis operations.
  • Collaborate with Arista Service Planning team to ensure quality alerts and ECOs are properly implemented across service depot inventory.
  • Provide support to Arista Account Teams by analyzing, publishing, and presenting failure analysis data for key customers.
  • Work with cross-functional teams (Test, Engineering, Diagnostics, TAC) to improve and scale Root Cause Failure Analysis capabilities.

Arista Networks specializes in data-driven cloud networking for large data center, campus, and routing environments, offering platforms that provide availability, agility, automation, analytics, and security through an advanced network operating stack. Their main technologies include cloud networking, distributed control plane, and AI-driven network identity.

Company Stage

N/A

Total Funding

$359.4M

Headquarters

Santa Clara, California

Founded

2004

Growth & Insights
Headcount

6 month growth

7%

1 year growth

14%

2 year growth

25%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnerships with companies like VAST Data enhance Arista's capabilities in AI infrastructure, making it a key player in the growing AI market.
  • The introduction of CV UNO™ and MSS positions Arista as a leader in network observability and zero trust security, attracting enterprise clients focused on security and compliance.
  • Recent acquisitions, such as Pluribus Networks, expand Arista's cloud networking offerings, potentially leading to increased market share and revenue growth.

What critics are saying

  • The highly competitive networking market, with giants like Cisco and Juniper Networks, could pressure Arista's market share and pricing power.
  • The complexity of integrating new acquisitions like Pluribus Networks may pose operational challenges and divert focus from core business activities.

What makes Arista Networks unique

  • Arista Networks excels in providing high-speed, low-latency networking solutions optimized for AI workloads, setting it apart from traditional networking providers.
  • Their Multi-Domain Segmentation Service (MSS) offers a unique, agentless approach to zero trust networking, reducing operational complexity and enhancing security.
  • Arista's CloudVision® Universal Network Observability™ (CV UNO™) system integrates network, systems, and application visibility, offering a comprehensive observability solution that competitors lack.
INACTIVE