Business Support Management Associate

Are you passionate about leading a dynamic team of administrative professionals to drive business success? Join us in this exciting opportunity to shape the future of our business operations. This role offers ample opportunities for growth and development, allowing you to make a significant impact.

Job Summary:
As a Business Support Associate within the Business Support Management team, you will play a pivotal role in managing and developing a team of Executive Administrative professionals. You will provide guidance and leadership, ensuring excellence in business coverage and maintaining stringent governance and compliance standards. Your work will directly contribute to the success of our Commercial and Investment Bank, fostering a collaborative and innovative team culture.

In this role, you will partner with various functional groups, including Recruiting, Employee Relations, Marketing, and Technology, to ensure consistency in business practices and service delivery. You will also lead projects and initiatives for the Administrative Management team, driving thought leadership and operational efficiency.

Job Responsibilities:

• Lead and manage a team of Administrative Professionals, ensuring superior administrative coverage and support.
• Conduct regular strategic business reviews and manage stakeholder relationships.
• Develop and nurture top talent within the team through effective coaching and training.
• Partner with Client Engagement/Events and Sponsorship teams to support local event activity.
• Ensure oversight for local control and reporting activities, maintaining compliance with standards.
• Collaborate with functional groups to foster consistency in business practices.
• Independently own all facets of the performance management process.
• Drive thought leadership initiatives to improve operational efficiency.
• Lead and support projects and initiatives for the Administrative Management team.

Required Qualifications, Capabilities, and Skills:

• Strong natural people leader with exceptional communication and interpersonal skills.
• Control orientation with a focus on enforcing a dynamic control/compliance environment.
• Proficiency in Microsoft Office Suite and other relevant applications.
• Highly adaptive to integrating and using new technologies.
• Proactive mindset with the ability to take initiative and drive results independently.

Preferred Qualifications, Capabilities, and Skills:

• Proven leadership experience with a track record of motivating high-performing teams.
• Prior experience in event planning and management.

Required or Additional Information:

• Visa sponsorship is not available for this position.
• Work schedules will vary within a full-time, 40-hour per week schedule.
• You must be willing to work during our operating hours, which may include evenings, weekends, and holidays.
• Specific information regarding work schedules will be provided by the recruiter.