Completes on-site or virtual loss control surveys of current and prospective policyholders’ operations with advanced understanding of exposures and controls. Assesses and analyzes the exposure potential and existing controls. Prepares reports for underwriting about identified exposures that evaluate the effectiveness of controls and provides detailed explanation of business operations, hazards and controls associated with coverages. Provides comprehensive, tailored services to policyholders.
Performs detailed evaluation of complex account information, such as loss drivers, return to work programs, previous recommendations, etc.
Completes on-site or virtual loss control surveys of current and prospective policyholders’ operations with advanced understanding of exposures and controls in the niche markets. Assesses and analyzes the exposure potential and effectiveness of existing controls.
Delivers training and on-site loss control surveys for current and prospective accounts.
Consults with policyholders regarding their operations, claims trends, and recommendations for improvement related to insured coverages.
Prepares loss control reports for underwriting about identified exposures, such as property, commercial auto, liability, and workers’ compensation.
Evaluates effectiveness of controls for identified exposures to allow proper risk selection and pricing decision making.
Provides detailed explanation of business operations, hazards, and controls associated with coverages.
Develops written consultative recommendations for policyholders to control hazards and to prevent or reduce exposure to insured losses.
Communicates with underwriting to identify unique observations to aid decision-making with accounts.
Collaborates with Loss Control and branch teams, such as underwriting, claims, and premium audit, to identify accounts that would benefit from ongoing, routine service or focused, short-term service.
Analyzes previous losses and current exposures for large complex accounts, utilizing specialized knowledge to develop appropriate service plan.
Consults with policyholders to understand their service needs and concerns.
Provides comprehensive, tailored services, such as hazard control assessments, ergonomic surveys, or slip-fall surveys, to address loss drivers and exposures while meeting insureds’ needs and documents in a service report.
Develops and fosters positive relationships with accounts and agents.
Coordinates with other Loss Control team members to provide specialized services. Communicates findings with policyholders and agents.
Provides critical updates to branch team to improve renewal decision-making
Communicates loss control services available to prospective accounts, policyholders, and agents.
Markets loss control functions in coordination with the branch team by making agency visits, presenting at agency and association meetings, etc
Mentors and trains other Loss Control team members.
Remains current on Loss Control practices through ongoing training.
The education and experience below are required for the job unless labelled as preferred:
Bachelor’s degree in safety, engineering, industrial safety, fire protection or related field or equivalent relevant experience
Five years of insurance or loss control experience, or related or equivalent relevant experience
Successful completion of EMC Loss Control training within six months of accepting role or equivalent
Related Master’s degree or designations preferred, such as Certified Safety Professional, CPCU or relevant market certifications
The knowledge, skills and abilities below are required for the job unless labelled as preferred:
Excellent ability to understand and evaluate risk
Advanced knowledge of industrial, construction, fire, and commercial automotive safety
Excellent understanding of various nationally recognized standards and codes, including OSHA, DOT and NFPA
Excellent ability to identify and visualize potential loss exposures
Strong knowledge of relevant niche markets, such as petroleum marketers, schools, municipalities, or manufacturing
Strong computer skills, including Microsoft Office Suite
Ability to work independently and prioritize
Excellent problem-solving skills
Superior customer relation skills
Excellent verbal and written communication skills, including documentation and presentation skills
Ability to maintain confidentiality
Demonstrated ability to provide consultative service to large and complicated risks
Travel required; a valid driver’s license with an acceptable motor vehicle report per company standards required if driving