Full-Time

Configuration Specialist

Work Remotely Anywhere in the U.S

Updated on 11/21/2024

Businessolver

Businessolver

1,001-5,000 employees

Benefits administration platform for HR management

Consulting
AI & Machine Learning

Compensation Overview

$44k - $68kAnnually

+ Bonus Incentive Plan

Junior, Mid

Remote in USA

Category
Business Research
Project Management
Business & Strategy
Required Skills
SQL
Data Analysis
Requirements
  • Bachelor’s Degree or equivalent work experience
  • 2+ years benefits administration plan configuration experience
  • Strong SQL, MS Access and strong Excel skills preferred
  • Strong analytical ability, excellent communication skills, both written and verbal, with the ability to manage projects and multiple priorities at the same time
  • Keen attention to detail - you must pay crazy attention to detail without going crazy
  • Be a creative thinker - the person who doesn’t settle and always looks for a better way
  • Ability to compare large data sets, organize data and summarize findings
  • Working knowledge of business processes, system development and process improvements
  • Proficient in gathering business requirements, process flows and use cases
  • Experience with and strong understanding of various technologies and platforms
Responsibilities
  • Responsible for participating in all raw materials review and validation
  • Responsible for ensuring system configuration is completed in accordance to requirements documentation
  • Support and follow key work process flows for Annual Enrollment, New Services Implementation as well as Acquisitions and Divestitures system build requirements
  • Complete self-QA on all system build work
  • Establish and follow global process documentation and report any discrepancies in documentation
  • Daily touch-base with necessary internal partners associated with current projects or tasks
  • Accurately maintain capacity and productivity measurements through utilization of task updates
  • Review open tasks daily; prioritize work and escalate when appropriate
  • Address any escalated or global issues related to system build for clients
  • Active participation in training sessions related to new system functionality and processes

Businessolver provides technology solutions for managing employee benefits, focusing on improving the healthcare experience for employees. Their main product is a benefits administration platform that automates tasks like enrollment, communication, billing, and reporting, making it easier for HR teams to manage benefits. This platform combines artificial intelligence with human expertise to ensure efficiency and empathy in service. Businessolver stands out from competitors by offering a personalized benefits journey for each employee, using data and AI to enhance understanding and utilization of benefits. The company's goal is to optimize employee benefits programs, leading to higher satisfaction and engagement among employees.

Company Stage

N/A

Total Funding

$63.4M

Headquarters

West Des Moines, Iowa

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

5%
Simplify Jobs

Simplify's Take

What believers are saying

  • Businessolver's AI-driven platform has shown to significantly improve benefits engagement and plan performance, as evidenced by their 2024 Benefits Insights Report.
  • The company's recent acquisition of Workterra expands its market reach, allowing it to serve organizations of nearly any size and complexity.
  • Recognition as one of America's Best Employers and winning a Merit award for digital benefits engagement technology underscores Businessolver's strong market position and employee satisfaction.

What critics are saying

  • The competitive landscape in HR and benefits technology is intense, requiring continuous innovation to maintain a leading position.
  • Integration challenges from recent acquisitions like Workterra could pose operational risks and affect service quality.

What makes Businessolver unique

  • Businessolver's platform uniquely combines AI and human expertise to deliver a personalized and empathetic benefits experience, setting it apart from competitors who may focus solely on automation.
  • The company's focus on personalization and empathy in benefits administration helps drive higher employee engagement and satisfaction, unlike more generic solutions.
  • Businessolver's strategic partnerships, such as with Alpine Motorsports, highlight its innovative approach and commitment to people-centered solutions.

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Benefits

Work from anywhere

PTO

Peer recognition program

Diversity & inclusion activities

Learning & development

Health & fitness classes

Mental well-being resources