Associate Servicenow Administrator

Mechanics Bank is currently searching for an Associate ServiceNow Administrator to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role will work onsite in Corona, California.

The Associate ServiceNow Administrator will provide comprehensive support for the configuration, maintenance, and operation of the ServiceNow platform. This role assists in the daily administration of the system including set up and maintenance, forms, fields and workflows and troubleshooting. Responsible for helping to ensure the platform meets business needs and functions efficiently. Ensures that ServiceNow configurations and customizations align with organizational security policies, data protection standards, and compliance requirements. Assists in managing user access controls and permissions and supports all audit and compliance activities.

What you will do

Incident, Problem, and Change Management

Who you are

• 1 year of experience working with the fundamentals of the ServiceNow platform, with practical exposure to its key technologies and capabilities required; 3 years preferred.

• Bachelors Degree in Computer Science, Information Technology, Management Information Systems, Cybersecurity or Information Security, Business Administration with IT focus preferred.

• Must have foundational knowledge of the Service Now platform, including core ITSM modules such as Incident, Problem, Change, and Request Management.

• Basic understanding of ITIL framework, along with familiarity with system configuration, workflows, and user administration is essential.

• Awareness of ServiceNow best practices and capabilities will support effective day-to-day operations and minor platform enhancements.

• Strong analytical and problem-solving skills are critical.

• Attention to detail, the ability to follow standard procedures, and a willingness to grow with a dynamic IT environment.

• Additional Experience/ Education: ITIL Knowledge

#LI-DNI

Pay Range: $68,640 - $83,000 annually

Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.

• Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.

• Please view Equal Employment Opportunity Posters provided by OFCCP here.

• To learn more about Mechanics Bank’s California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit

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