Referral Coordinator

Under direct supervision, responsible for assisting with coordination of referrals, authorization, scheduling of patients and record keeping.

• Ability to operate a multi-line telephone system while providing excellent service. 
• Strong organizational and attention to detail skills. 
• Ability to establish and maintain effective working relationship with patients, employees and the public.
•  Ability to maintain strictest confidentiality and adherence to all HIPAA guidelines/regulations.

• Triage's patient inquiry and physician referral calls to coordinate intake of new patients; completes new patient pre-registration and scheduling. 
• Completes clinical assessment based on a phone interview with patient, family members or patient's physician; provides educational information. 
• Obtains patient records and full demographic data; enters the information into the computer for pre-registration. 
• Updates and relays information to patients or physicians about clinical activity.
• Maintains the schedule for residents and faculty. 
• Assembles records for chart audit.
•  Performs all other duties as assigned.