JOB SUMMARY 

The Coordinator, Global Event Operations is a member of the Global Events Operations team, and is primarily responsible for supporting a wide range of domestic and international event operations functions, including but not limited to transportation and lodging coordination, ballpark logistics, event budget reconciliation, invoice processing, and department-wide administrative support, as needed. This role requires the flexibility to travel domestically and internationally (up to 50%), and to be available nights and weekends throughout the year as needed. 

CANDIDATE PROFILE

Education and Experience

• 4 year degree from an accredited university in hospitality, sports administration, communications, marketing, or related field; OR equivalent relevant experience 

• Demonstrated ability to problem solve and juggle multiple priorities in a fast paced, deadline driven environment

• Excellent computer aptitude including demonstrated proficiency in MS Office Suite, Adobe Acrobat, and Google Drive

• Excellent organizational, communication, presentation and writing skills

• Experience in event planning, travel management, and/or logistics preferred

• Experience managing air charter and ground transportation operations preferred

• Experience working in a professional sports and/or special event environment preferred

• Fluency or proficiency in Spanish and other languages preferred

• An understanding of the history and culture of baseball preferred

ESSENTIAL FUNCTIONS 

Conducting Core Work Activities  

• Coordinates operations and logistics for domestic and international MLB events and meetings including All-Star, Little League Classic, Field of Dreams, Draft Combine, World Baseball Classic, International Games, HRDX, Postseason, Winter Meetings, etc. 

• Manages ballpark operations in various events such as All-Star Game, Postseason, international and domestic special events

• Coordinates transportation and lodging arrangements for both domestic and international events

• Manages event related RFP process for areas such as event production, transportation, and travel logistics

• Prepares purchase orders, maintains purchasing records, tracks orders and ships to event sites

• Reviews and maintains individual event budgets and invoices

• Serves as point of contact and manages relationships with various business partners and event stakeholders, including but not limited to travel partners, sponsors, licensees, media partners, vendors, etc.

• Works cross-functionally with various internal departments on event related specifics, such as partner activations, MLB obligations, etc.

• Provides general administrative support for Global Events department, including creating and contributing to departmental PowerPoint presentations, as needed
   

Supporting the Needs of Stakeholders

• Executes against project plans to ensure timely and accurate completion of assigned tasks

• Collaborates with manager and stakeholders to support business needs

• Generates and provides timely and accurate updates in the form of reports, presentations, etc.

• Communicates in a clear and concise manner that is easy to understand

MLB CORE COMPETENCIES 

Deliver Success

• Demonstrate ambition and enthusiasm when taking on challenges

• Proactively take action, holding self and others accountable

• Be agile and prepared to quickly adapt when priorities unexpectedly shift

 Critical Thinking

• Logically analyze data and systematically weigh options to determine the best solution

• Make sense of complex and sometimes contradictory information to solve problems

• Apply knowledge of functional industry and organization to develop new approaches or strategies

 Collaboration

• Remove barriers and work in partnership across organizational boundaries to accomplish goals

• Promote a positive team environment and take time to raise morale

• Seek out diverse viewpoints and practice inclusive treatment of others

 Communication

• Convey written and verbal messages that effectively inform and gain interest or support

• Successfully determine the appropriate parties that need information and communicate in a concise, timely manner

• Actively listen to gain a full understanding of what was said

 Relationship Management

• Build trusted relationships, networks, partnerships, and alliances

• Connect with others in a transparent and honest manner

• Anticipate and fully service the needs of stakeholders, including colleagues, owners, clubs, corporate partners and fans

Developing Self and Others

• Proactively pursue opportunities to learn and build new skills

• Seek and provide feedback to strengthen and improve development areas

• Actively learn through experimentation, using success and failures as learning opportunities

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

MLB’s vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.

MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!

Major League Baseball is proud to be an equal opportunity workplace.  We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Per the NYC pay transparency law, the hiring range for this position is $56,000 - $65,000.

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. MLB offers employees a full range of best in class benefits with no employee contributions towards medical, dental, and vision coverage premiums, as well as incentive and recognition programs, life insurance and automatic employer 401k contributions. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.