Full-Time

Sales Representative

Chat

Posted on 12/7/2024

ZenBusiness

ZenBusiness

201-500 employees

Platform for business formation and compliance

Consulting
Social Impact

Entry, Junior

Remote in USA

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • Minimum High School Diploma/GED required.
  • Minimum 50 wpm typing speed.
  • Proven experience meeting and exceeding sales metrics.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Salesforce or similar CRM software is a plus.
  • A passion for learning and self-improvement.
Responsibilities
  • Assist customers through Chat, Phone and/or email inquiries, guiding them through the sales process using the ZenBusiness Sales Methodology. Be a trusted advisor and a problem solver.
  • Provide customers and prospects with comprehensive information about ZenBusiness products and services. Utilize effective sales techniques to close deals and exceed sales targets.
  • Maintain an engaged pipeline with prospective customers by setting future check-in appointments and follow-ups.
  • Maintain a high level of professionalism in all interactions with potential clients. Strive to establish a "WOW Experience" with each interaction, leaving customers satisfied.
  • Update and maintain accurate customer information within Salesforce during and after each customer contact. Ensure that all customer records are up-to-date and complete.
  • Stay updated on ZenBusiness products and services, as well as industry trends. Take the initiative to expand your industry knowledge continuously.

ZenBusiness helps entrepreneurs start, run, and grow their businesses by offering services like business formation, compliance management, and growth support. Their platform simplifies the process by assisting clients with choosing business structures, filing documents, and staying compliant with regulations. ZenBusiness differentiates itself with a user-friendly interface and specialized support for diverse entrepreneurs, including women and people of color. The company's goal is to provide valuable resources that allow small business owners to focus on their core activities while receiving expert assistance.

Company Stage

Late Stage VC

Total Funding

$274M

Headquarters

Austin, Texas

Founded

2015

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

8%

2 year growth

16%
Simplify Jobs

Simplify's Take

What believers are saying

  • ZenBusiness's integration with Stripe enhances financial management for small businesses.
  • The rise of solopreneurship increases demand for ZenBusiness's tailored services.
  • ZenBusiness's Beneficial Ownership Filing service addresses new federal compliance needs.

What critics are saying

  • Increased competition from LegalZoom and Incfile threatens ZenBusiness's market share.
  • Integrating acquisitions like Logaster and Ureeka may lead to operational challenges.

What makes ZenBusiness unique

  • ZenBusiness combines innovative technology with live human support for small businesses.
  • The platform offers a comprehensive suite of services for business formation and compliance.
  • ZenBusiness is a Public Benefit Corporation, emphasizing social impact and inclusivity.

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