Full-Time
Posted on 1/3/2025
Healthcare payment technology and financial solutions
Senior, Expert
Lehi, UT, USA
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Waystar simplifies healthcare payments through its cloud-based platform, which unifies various payment processes for healthcare providers. The platform streamlines workflows, making it easier for providers to manage their financial operations and enhances the transparency of the financial experience for patients. With over 450,000 providers, 750 health systems, and 5,000 health plans using Waystar, the platform integrates seamlessly with all major healthcare information systems (HIS) and practice management systems. Unlike many competitors, Waystar focuses on creating a comprehensive solution that addresses the complexities of healthcare payments, aiming to improve both provider efficiency and patient understanding of their financial responsibilities.
Company Size
501-1,000
Company Stage
IPO
Total Funding
$57.5M
Headquarters
Louisville, Kentucky
Founded
2000
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401(k) matching: We’re proud to help our team members build their financial futures with a range of investment options available.
Career mobility: We’re all about professional growth. In 2018, roughly 15% of our team members stepped into a new role within the company.
Waystar welcome: Our weeklong onboarding program positions introduces our company and leadership team and positions every new hire for success.
Family friendly: Waystar offers paid leave for maternity, paternity and adoption and prioritizes work-life balance for all team members.
Waystar announced the launch of Waystar AltitudeAI(TM), a comprehensive set of AI capabilities for providers, including AltitudeCreate(TM), a new generative AI innovation focused on appealing denied claims.
What You Should Know:– Waystar (Nasdaq: WAY), a provider of leading healthcare payment software, today announced the launch of Waystar AltitudeAI™, a comprehensive set of AI capabilities for providers, including AltitudeCreate™, a new generative AI innovation focused on appealing denied claims.– By autonomously generating appeal letters, Waystar aims to help providers recover a substantial portion of payments tied to more than 450 million annually denied claims, ultimately enabling faster and more accurate healthcare payments.Waystar: Revolutionizing Healthcare Payments with AI-Powered SolutionsWaystar’s mission-critical software is designed to simplify healthcare payments, enabling providers to prioritize patient care and optimize financial performance. Serving approximately 30,000 clients, including 16 of the top 20 institutions on the U.S. News Best Hospitals Honor Roll, Waystar represents over 1 million distinct providers. Its enterprise-grade platform processes more than 5 billion healthcare payment transactions annually, handling over $1.2 trillion in gross claims and impacting approximately 50% of U.S. patients.The U.S. healthcare system loses an estimated $350 billion annually to administrative waste, with hospitals and health systems spending $20 billion annually on denied claims—a growing challenge linked to reduced access to care and lower patient satisfaction
Waystar announced a new set of AI-powered tools designed to perform a variety of tasks, including appealing denied claims.
Waystar has unveiled a generative AI tool designed to address health insurance denials.
Hospitals and health systems in the U.S. collectively spend close to $20 billion annually trying to overturn denied insurance claims, according to a March report from Premier, a group purchasing organization. The report also highlights that nearly 15% of medical claims submitted to private insurers are initially rejected. Now, a healthcare payments company, Waystar, is stepping in with a generative AI-powered tool aimed at addressing this expensive and time-consuming issue.Waystar’s latest offering, AltitudeCreate, uses generative AI to automatically draft appeal letters for denied claims. The company believes this tool can help healthcare providers reduce costs and eliminate the frustration of manually compiling appeal letters—a process that often involves navigating through dense contracts and extensive records.“We think if we can develop software that makes people’s lives better in an otherwise stressful moment of time when they’re getting health care, then we’re doing something good,” said Waystar CEO Matt Hawkins in an interview with CNBC.Waystar went public in June, raising approximately $1 billion. In 2023, the company processed over $1.2 trillion in gross claims volume, impacting nearly half of the U.S
LEHI, Utah and LOUISVILLE, Ky., Jan. 6, 2025 /PRNewswire/ -- Waystar Holding Corp. (Nasdaq: WAY), a provider of leading healthcare payment software, today announced that Chief Executive Officer Matt Hawkins will present at the 43rd Annual J.P. Morgan Healthcare Conference on Monday, January 13, 2025, at 11:15 a.m. PT. Waystar will provide a live webcast of the event on its Investor Relations website at https://investors.waystar.com/news-events/events
Enhancements expected to boost flexibility and lower borrowing costsLEHI, Utah and LOUISVILLE, Ky., Dec. 30, 2024 /PRNewswire/ -- Waystar Holding Corp. (Nasdaq: WAY), a provider of leading healthcare payment software, today announced an amendment to its first lien credit agreement (the "amended credit agreement") with its lenders. The amendment reprices Waystar's term loan and increases its revolving credit facility.Under the amended agreement, the term loan will now carry a reduced interest rate of adjusted SOFR +2.25%, down from the previous interest rate of adjusted SOFR +2.75%. In addition, Waystar will increase its revolving credit facility borrowing capacity to $400 million, up from $342.5 million, and lower the interest rate to adjusted SOFR +1.75%, compared to the previous interest rate of adjusted SOFR +2.25%. These changes are expected to reduce borrowing costs and generate interest expense savings for the company.The amendments follow Waystar's successful initial public offering on June 7, 2024, with net proceeds used to reduce debt, as well as an earlier loan repricing on June 27, 2024.Additional details about the amended credit agreement are available in Waystar's Current Report on Form 8-K, filed with the Securities and Exchange Commission on December 30, 2024
Notably, Waystar secured $9 million in business from competitors, particularly benefiting from the February outage experienced by Change Healthcare (NASDAQ:CHNG).
Additionally, Waystar teamed up with Modern Healthcare to launch Examining AI adoption + ROI in healthcare payments, a research study exploring how healthcare leaders are navigating the impacts of AI in RCM - and what they plan to do about it for their own organizations.
According to a third-party provider survey, Waystar ranked #1 versus competitors in client satisfaction and product innovation and vision, with 98% of clients stating Waystar delivers on trust very well or extremely well.