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Senior Manager
Sales Communications
Posted on 10/1/2022
Austin, TX, USA
Experience Level
Desired Skills
  • Demonstrated understanding of Corporate Communications
  • 7+ years of experience in designing, developing and testing programs and strategies for corporate communications
  • 7+ years project management experience
  • 7+ years communication theory application
  • Ability to solve problems and manage input from multiple stakeholders; provide potential solutions when there is uncertainty and facilitate decision-making when there is not always a process, system or solution in place
  • Ability and experience collaborating cross-functionally with internal teams and stakeholders across different functions and geographies
  • Excellent organizational, independent productivity, and verbal and written communication skills
  • Global mindset and the ability to view learning programs at scale
  • Strategic Ownership: Support the GTM Leaders in maintaining a rhythm of the business (RoB) that drives execution of core business priorities, aligned messages, and priorities
  • Partner with channel leadership, sales leadership, customer success and innovation leadership to align a communication calendar and cadence for Atlassian's GTM vision and strategic imperatives through newsletters, slack channels, email distributions lists, quarterly business reviews, townhalls, all hands, department offsites, weekly updates, and bi-annual kickoffs
  • Improve processes and document workflows
  • Partner with corporate communications and other internal comms teams to deliver on an internal GTM communication (meetings, presentations, milestones, etc.) and external communication (customers, partners, etc.) strategy that reinforces Atlassian's values, brand, and presence
  • Drive and enable change management through effective and coordinates comms strategies and delivery mechanisms
  • Oversee strategy and execution of major sales events such as Revenue Kick Off (RKO) and Organizational Kick Off (OKO), Sales Town Halls, etc
  • Proactively seek regular feedback from sales leadership and field on pain points, priorities and opportunity areas
  • Drive continuous improvement in sales communication
  • Stakeholder Management: Align with GTM leadership and management on key priorities
  • Build relationships with key cross-functional communcations partners to understand how your content is being distributed and received and take action based on feedback
  • Help facilitate collaboration between cross-functional teams
  • Solve problems and manage input from multiple stakeholders; providing potential solutions when there is uncertainty and facilitating decision-making
  • Measurement: Ensure that initiatives are measurable in terms of improving the capabilities of sellers and creating learning experiences
  • Improving the efficiency of comms to reduce admin time looking for and consuming comms and reducing confusion of front line employees
  • Support the creation of standardized metrics and evaluation processes across comms programs to ensure data driven approach when evaluating and addressing comms consumption and efficacy
  • Monitor performance metrics of enablement comms programs and sales adoption
Desired Qualifications
  • Successful experience developing content through a GTM, sales, customer success, channel communications lens
  • Thrive in a fast-paced environment with a passion for solving problems
  • Demonstrated ability to build trusted relationships across diverse range of stakeholders and to work across boundaries to deliver results
  • Successful experience working with internal communications in a XaaS environment

5,001-10,000 employees

Software tools for development & project management
Company Overview
Atlassian's mission is to help unleash the potential of every team. The company operates software tools – JIRA, BitBucket, Trello, and more – for team and project management.
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Flexible or health savings accounts
  • Short-term disability insurance
  • Long-term disability insurance
  • Retirement savings plans
  • Paid time off
  • Catered lunches, wellness reimbursements, onsite fitness
Company Core Values
  • Open company, no bullshit - Openness is root level for us. Information is open internally by default and sharing is a first principle. And we understand that speaking your mind requires equal parts brains (what to say), thoughtfulness (when to say it), and caring (how it’s said)
  • Build with heart and balance - “Measure twice, cut once.” Whether you're building a birdhouse or a business, this is good advice. Passion and urgency infuse everything we do, alongside the wisdom to consider options fully and with care. Then we make the cut, and we get to work
  • Don’t #@!% the customer - Customers are our lifeblood. Without happy customers, we’re doomed. So considering the customer perspective - collectively, not just a handful - comes first
  • Play, as a team - We spend a huge amount of our time at work. So the more that time doesn’t feel like “work,” the better. We can be serious, without taking ourselves too seriously. We strive to put what’s right for the team first – whether in a meeting room or on a football pitch
  • Be the change you seek - All Atlassians should have the courage and resourcefulness to spark change – to make better our products, our people, our place. Continuous improvement is a shared responsibility. Action is an independent one