Full-Time

Case Manager

Deadline 2/23/27
S:US

S:US

1,001-5,000 employees

Provides services for homelessness, mental health

Compensation Overview

$45k - $50k/yr

New York, NY, USA

In Person

Category
Customer Experience & Support (1)
Requirements
  • High School Diploma/GED is required.
  • Bilingual-Spanish能力; Spanish bilingual proficiency is required.
  • Two years’ experience with the homeless population.
  • Ability to work with a culturally diverse population.
Responsibilities
  • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures.
  • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same.
  • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing.
  • Prepare housing applications and assist clients with the housing application/interview process.
  • Monitor and assess client progression/regression in behavior and/or appearance.
  • Facilitate group and individual counseling, workshops, psych education, and recreational activities.
  • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall ADL skills.
  • Provide comprehensive case management services to an assigned caseload.
  • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload.
  • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate.
  • Provide crisis intervention and address all emergency situations as appropriate.
  • Monitor client medication compliance and collaborate with nursing staff monitor compliance.
  • Refer clients to appropriate community resources as needed.
  • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards.
  • Facilitate discharge/transfer process and documentation of same.
  • Attend staff meetings, case conferences, group supervision, trainings, and escort clients on housing interviews as needed.
  • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes.
  • A work schedule that includes some weekend and evening hours is required.
Desired Qualifications
  • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.

S:US provides services and advocacy for New Yorkers facing homelessness, intellectual/developmental disabilities, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. It supports tens of thousands of individuals and families in New York City and Long Island with about 1,800 staff. The organization offers tailored direct services such as housing assistance, health and behavioral supports, case management, and community programs to help clients achieve stability and long-term well-being. Its goal is to empower underserved New Yorkers to lead lives of purpose, improve neighborhoods, and break the cycle of poverty for current and future generations.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

Simplify Jobs

Simplify's Take

What believers are saying

  • Perry Perlmutter's 2023 CEO appointment strengthens financial leadership from prior CFO role.
  • Margaret-Ann Cole's 2024 Chief People Officer hire enhances talent management capabilities.
  • NYC government partnerships ensure steady contract revenue for social services expansion.

What critics are saying

  • Nonprofit model limits scalability without massive grant funding increases.
  • Heavy reliance on NYC contracts exposes S:US to municipal budget cuts.
  • Perry Perlmutter's recent CEO transition disrupts strategic execution in 2026.

What makes S:US unique

  • S:US delivers $315 million in services annually to 35,000 New Yorkers facing homelessness.
  • Founded in 1978, S:US provides housing, employment, and recovery services across NYC.
  • 1,800 staff execute eviction prevention and food security programs for vulnerable populations.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Short-and-Long-Term Disability

Paid Vacation

Paid Holidays

Flexible Work Hours

Company News

NYC Health Department
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).