Bilingual – Senior Underwriter Ovation

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Our business is growing, which has resulted in additional opportunities with the Ovation Underwriting team. A key objective of this role is delivering a superior broker experience, highlighted by confidence, responsibility, and professionalism.

As a Senior Underwriter, you will ensure consistent, fair, and valuable communication with our Broker Partners. Developing meaningful broker relationships is fundamental to the success of the

business. You will play a key role in delivering best-in-class service, balancing the broker needs against the corporate priorities to enable profitable growth and underwriting excellence.

What you’ll do:

• Deliver superior quality service, aiming for first point resolution in all interactions.

• Maintain an informed mindset and challenge the status quo to provide the best underwriting service.

• Analyze data, pricing, and coverage, tailoring the product to meet the specific needs of Ovation customers.

• Negotiate coverage options and premium while maintaining underwriting discipline and profitability.

• Prepare new business quotes; process endorsements, renewals, and inspections.

• Order and analyze reports, including claims histories and driver’s abstracts

• Navigate multiple applications at the same time, including Broker Portal, property evaluation software, Salesforce, Five9, and other web-based applications

• Effectively prioritize tasks to ensure delivery in a timely manner

• Exhibit a high degree of integrity when representing Ovation to our Broker Partners, working with team members and Ovation leaders, and with key stakeholders at Aviva Canada Inc.

• Continuously update soft skills and product/industry knowledge through internal and external learning opportunities.

What you’ll bring:

• 5+ years of High Value property insurance experience

• CIP, FCIP, CRM designation either completed or in progress

• Ability to interact in a professional manner to develop long-term relationships with brokers

• Ability to listen to broker and customer needs in order to effectively and efficiently meet them

• Ability to work with internal business partners to deliver a phenomenal broker and customer experience

• Outstanding communication skills, both oral and written

• Attention to detail when reviewing data and reading reports

• Strong and effective analytical, negotiation, and decision-making skills

• Superior time management, a pro-active mindset, and demonstrated productivity in a hybrid environment

• Fully bilingual (French and English) both written and oral

Additional Information:

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

What You'll Get:

• Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities

• Our vacation package starts at 4 weeks

• Exceptional Career Development opportunities

• We'll support your professional development education

• Corporate wellness programs to support our employees' physical and mental health