Netflix is one of the world’s leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix Houses are our permanent, always-on entertainment venues, where Guests can step into their favorite stories and have IRL experiences. The ultimate goal is to increase Fandom for our members. We want these experiences to help promote our titles and build them into title brands or franchises so they become part of the zeitgeist for longer periods of time.

As Human Resources Manager, you will lead all aspects of the on-site HR experience, including daily HRBP responsibilities, employee relations, training, and recruitment.  You will also be the link between the on-site needs, and the larger Netflix corporate HR team.

What you will do: 

• Develop and lead all day-to-day HR efforts as the HRBP for the Netflix House employees.

• Ensure all employees meet local jurisdictional requirements, including employment documentation, training verifications, and ongoing regulatory compliance.

• Maintain up-to-date knowledge of the geographic market, including competitor analysis, salary trends, and HR best practices.

• Understand the broader Netflix Live Experiences business strategy, and continually adjust on-site strategies, as needed.

• Establish regular meetings with key stakeholders and corporate HR cross-functional partners to update on progress and solicit feedback.

• Oversee recruitment and resource planning for all Netflix House employees

• Lead onboarding and training for new employees, in partnership with the wider management team and training coordinator

• Own the strategy to recruit a range of candidates, in limited talent pools by building key competitive research, developing industry profiles, networking, and direct sourcing.

• Source the best candidates and then interview, offer, negotiate and close candidates for assigned roles

• Be a critical inclusion & diversity thought partner to leaders and determine a plan for increasing representation

• Promote and foster a mindset of continuous innovation.

What we need from you:

• Demonstrated 7+ years of HR generalist/HRBP work in a hospitality, retail, or F&B environment.

• Experience with building and developing highly functional teams.

• Strong knowledge of the local talent market, hiring practices, and regulatory information.

• Strong knowledge of training & development strategies.

• Adept at exploring and analyzing data to identify insights and opportunities for business impact.

• Passionate about and experienced with leading through change and navigating ambiguity, while maintaining operational excellence.

• Excellent communication skills, both verbal and digital.

• Excellent leadership skills.

• Strong desire to think outside the box and innovate.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversitybuilds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.