Director – Ecommerce Strategic Planning & Analytics

Position Summary

The Samsung direct-to-consumer ecommerce team is looking for a Director of Strategic Planning and Analytics to drive both short term and long term Demand and Supply planning for Mobile business. This candidate will play a critical role and responsible to manage weekly/monthly/quarterly sales forecast with high accuracy using analytics and build models based on Ecommerce sales drivers, promotional analysis and using category specific business knowledge.

The individual is expected to be hands-on to prepare Sales forecasting, product mix, risk/opportunity analysis and to evaluate Ecommerce sales drivers (Traffic, conversion rate), impact of promotions on different sales platforms (e.g. Employee purchase plan), promotional analytics (attribution, elasticity and ROI/financial analysis) and creating what-if scenarios to achieve business goals. The person will also ensure continuous improvement towards integrated planning and to manage the overall demand and supply planning. Additionally, the candidate is expected to define and drive gap closures to achieve the target plan. The role also includes creating insights/presentation for executive reviews. A successful candidate is highly analytical with critical thinking skills and business savvy, be adaptive and able to work cross functionally to influence sales and operations teams working towards a common goal in a highly matrixed, fast pacing organization. The candidate is expected to have a strong experience in B2C Direct to Consumer business with strong emphasis on quantitative business analysis to conduct business analysis. The position is located in Plano, TX.

Role and Responsibilities

• Lead the team to manage weekly/monthly/quarterly sales forecast for both quantity and revenue
• Lead the Promotional analysis for attribution, elasticity and ROI/financial analysis
• Develop monthly/quarterly targets and distribute the targets to various categories/channels and traffic drivers for Ecommerce
• Build business cases and financial targets for Ecommerce business promotions and marketing spend
• Drive Supply Chain transition and transformation to effectively integrate demand and supply and financial targets
• Significantly improve planning process by integrating demand plan, supply plan, financial outlook and target plan for a long term sustainable business
• Define the gap vs the target/management plan and work with CMs to drive gap closures
• Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations
• Work with Category Management, Finance and Operations team to work on gap closures
• Hands-on to work on forecasting, gap analysis, presentations and Promotional analysis
• Manage the team to for multiple categories (MX HHP, Tab, WW, TWS and PC)
• Work with Category Management, Finance and Operations team to define and work on gap closures

Skills and Qualifications

• Background/Experience

• 12+ years of experience in Ecommerce business planning, category management and/or data and analytics-intensive role with an emphasis on Quantitative analytics and a people manager for 3+ years
• Bachelor’s degree in Business/Economics or in math/analytics/engineering is required
• MBA from top-tier university is required
• Hands-on with advanced excel with attention to detail to integrate complex data to build forecasting and to perform analysis
• Knowledge of ML/AI models for forecasting, pricing and promotional analytics for business analytics will be a plus
• Experience with Financial analysis to build business cases and to create P&L analysis
• Creative thinker with excellent business acumen, analytical skills and experience with statistical modeling
• High level of confidence, integrity, enthusiasm, executive presence that fits a fast-paced, energetic and proactive organization
• Adaptability, using advanced preparation to quickly pivot throughout the week
• Exceptional presentation skills with good Microsoft PowerPoint capabilities
• Experience of working with Telecom, Technology, Consumer Electronics and/or Retail industry is strongly preferred

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