Full-Time

Operations Specialist

MegaCorp Logistics

MegaCorp Logistics

501-1,000 employees

Asset-based freight carrier across North America

Compensation Overview

$36k - $50k/mo

+ Commission

Fort Wayne, IN, USA

In Person

Category
Operations & Logistics (1)
Requirements
  • High school diploma or GED required; bachelor’s degree preferred.
  • 1+ year in freight brokerage or logistics preferred.
Responsibilities
  • Assist Account Manager with carrier relationships and selection.
  • Negotiate rates and schedule shipments.
  • Use HERO software for tracking and management.
  • Maintain contact with carriers for smooth delivery.
  • Review carrier performance for future shipments.
  • Act as liaison between clients, carriers, and shippers.
  • Track changing rates and choose the best deal.
  • Resolve in-transit issues and ensure on-time delivery.
  • Track and document shipment costs.
  • Handle customer claims and payment issues.
  • Enter and update shipment information in software.
Desired Qualifications
  • Hands on learning with dedicated team.
  • Peer mentorship.
  • Operational excellence reviews.
  • 2 week new hire training.
  • Commission on Account.
  • Medical, dental, vision, and life and disability insurance.
  • 401(K) matching.
  • Birthday celebrations.
  • Health and wellness initiative including gym membership.
  • Annual parties.
  • PTO and Flex holidays.
  • Company sponsored outings.

MegaCorp Logistics moves goods across the United States and Canada using its own fleet, offering asset-based transportation services for shippers and carriers. It handles both full-truckload (FTL) and less-than-truckload (LTL) shipments, supported by a full suite of supply chain services. The core of its offering is its owned assets, which give the company tighter control over operations, enabling reliable, consistent service. Shipments are supported with 24/7/365 customer service and real-time tracking, providing transparency to clients. Unlike competitors that rely more on third-party carriers, MegaCorp differentiates itself through direct asset ownership, continuous support, and shipment visibility, aiming to reduce risk and improve on-time performance. The company’s goal is to be a dependable North American logistics partner that helps businesses move their goods efficiently and with clear, real-time updates.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Wilmington, North Carolina

Founded

2009

Simplify Jobs

Simplify's Take

What believers are saying

  • MegaCorp’s RingCentral rollout fixes costly phone outages and improves customer communications.
  • Wilmington expansion plans for 300 jobs deepen operating capacity and regional recruiting.
  • Its carrier network across the U.S. and Canada supports scalable freight brokerage growth.

What critics are saying

  • Phone-system outages already cost $40,000 hourly; any communications failure immediately hits revenue.
  • Carrier-partner dependence exposes MegaCorp to capacity shortages, partner defections, and dispatch breakdowns.
  • Rapid hiring in Wilmington strains onboarding, raising errors, churn, and missed service-level agreements.

What makes MegaCorp Logistics unique

  • Founded in 2009, MegaCorp Logistics combines brokerage, warehousing, and supply-chain visibility.
  • It serves food, groceries, industrials, and other complex shipping verticals across North America.
  • Its proprietary TMS, WMS, and YMS support centralized transportation management and execution.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Unlimited Paid Time Off

Gym Membership

Company News

MegaCorp Logistics
Jun 11th, 2023
MegaCorp Logistics Is A Top Workplace For 2023

MegaCorp Logistics has been awarded a Top Workplaces 2023 honor by The Enquirer Media Top Workplaces.

MegaCorp Logistics
Apr 22nd, 2023
MegaCorp Named As a Top Logistics Company And As a Top Freight Brokerage Firm

MegaCorp Logistics is named as both a Top Logistics Company and a Top Freight Brokerage Firm in the United States by Transport Topics.

Business Wire
Jan 5th, 2023
Megacorp Logistics Taps Ringcentral® For Best-In-Class Voice Capabilities To Support Seamless, Flexible Customer Service Communication | Business Wire

BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward

Business Wire
Jan 5th, 2023
Megacorp Logistics Taps Ringcentral® For Best-In-Class Voice Capabilities To Support Seamless, Flexible Customer Service Communication

BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward

Northern Kentucky Tribune
May 13th, 2022
MegaCorp Logistics, LLC. recognized as one of Transport Topics’ top logistics providers in America

MegaCorp Logistics is currently ranked as one of Transport Topics’ top logistics providers in America.