Full-Time

Citi Wealth at Work

Relationship Officer

Confirmed live in the last 24 hours

Citigroup

Citigroup

10,001+ employees

Global financial services and banking solutions

Fintech
Financial Services

Compensation Overview

$88.4k - $140.4kAnnually

+ Incentive Awards + Retention Awards

Mid, Senior

Chicago, IL, USA

Category
Private Equity
Finance & Banking
Required Skills
Customer Service
Requirements
  • 3-7 years of relevant experience
  • Self-motivated and proactive
  • Highly developed attention to detail
  • Ability to manage multiple concurrent deadlines in a dynamic environment and work under tight deadlines
  • Excellent verbal and written communication skills
  • Bachelor's/University degree or equivalent experience
Responsibilities
  • Lead client onboarding and account opening efforts as a part of our core client coverage team
  • Partner with sales teams to exceed client expectations and make client onboarding and account opening a seamless and differentiated experience
  • Act as the main point of contact / guidance for clients going through the KYC onboarding and account opening process
  • Provide the highest level of customer service and teamwork to our clients
  • Possess an expert knowledge in Citi’s client onboarding and account opening policies, procedures, and applications
  • Ensure all documentation received is current, accurate and complete.
  • Fulfill all requests in a timely manner
  • Liaise with product and functional partners to ensure requests are completed while maintaining constant communication with the client
  • Partner with Know Your Client (KYC) Teams, the Account Opening division, and other product partners to ensure client requests are understood and appropriately prioritized and executed accurately
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Citigroup provides a variety of financial services to individuals, businesses, and governments around the world. Its offerings include consumer banking, credit services, corporate and investment banking, securities brokerage, and wealth management. The company operates in over 160 countries, allowing it to facilitate cross-border transactions and serve a diverse clientele. Citigroup's products work by leveraging its extensive global network and technology to provide efficient banking solutions, generating revenue through interest on loans, service fees, trading, and investment management. What sets Citigroup apart from its competitors is its strong focus on sustainability and social responsibility, as demonstrated by its investments in environmental, social, and governance (ESG) initiatives. The company's goal is to create a positive financial and social impact while ensuring growth and profitability.

Company Stage

IPO

Total Funding

$59.8M

Headquarters

New York City, New York

Founded

1812

Growth & Insights
Headcount

6 month growth

12%

1 year growth

12%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Citi's investment in Pylon enhances access to institutional-grade mortgage products.
  • The €410 million investment in SeQura supports international market expansion.
  • Citi strengthens SME lending with a £200 million debt funding package for iwoca.

What critics are saying

  • Increased competition from fintechs like Pylon may lead to market cannibalization.
  • SeQura's expansion may not meet expectations, affecting Citi's returns.
  • Citi's large debt funding packages increase exposure to credit risk.

What makes Citigroup unique

  • Citi operates in over 160 countries, offering a vast global network.
  • The company integrates technological innovations for seamless banking solutions.
  • Citi's commitment to ESG initiatives sets it apart in sustainability efforts.

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