About the Solutions team:

As the Head of Solutions at Formic, you will lead a team of Solutions Engineers who work in collaboration with our Sales team to evaluate and develop automation solutions for a variety of different customer applications. The role involves managing the team’s evaluation of a pipeline of opportunities, working with internal product managers and pre-qualified external systems integrators to scope and quote applications, and coordinating activity within the company to deliver customer-ready proposals and contracts to the salespeople. Your responsibility will be to manage your team to deliver against quality (both technical viability and adherence to standards), cost, and turnaround time goals.

As Head of Solutions, you will:

• Allocate incoming requests for scoping, support of customer site visits, proposal creation, and contract drafting to team members based on experience, workload, and geography
• Provide coaching and guidance to team members on approaches to take with unique applications, tools and resources, and on professional development opportunities 
• Ensure consistent, high quality output from the team and compliance with standard operating procedures
• Work collaboratively with Formic’s Products and Partnerships Team to identify and fill product gaps as well as support easier quoting of products in our portfolio
• Work collaboratively with Formic’s Products and Partnerships, Deployment, and Monitoring & Maintenance Teams to tap other engineers to address incoming requests during peak demand periods
• Work collaboratively with Sales, Sales Operations, and Legal Teams to harmonize departmental tools and processes 
• Serve as the first point of escalation for making decisions whether to proceed with a given opportunity
• Lead weekly “Deal Desk” meetings of executive decision makers to evaluate exception cases and be the point of contact for ensuring action on Deal Desk decisions
• Recruit and train new hires to ensure they quickly grow to expected levels of proficiency and productivity 
• Maintain and develop productivity tools to distill knowledge, automate decision making, and improve quality and throughput of our Solutions Team

What makes you a great fit:

• 10+ years of experience in engineering functions focused on robotics automation in discrete manufacturing environments, preferably in design or specification of robotic systems.
• 5+ years experience in quoting solutions for robotics applications, preferably with a recognized systems integrator in at least two of our core vertical markets (Machine Tending, Palletizing, Case Packing, and Welding)
• 3+ years of demonstrated team leadership experience of an engineering-related function
• 3+ years of experience in the sales or support of robotic systems at end-users
• Awareness of the newest capabilities available in the robotics industry, in addition to a curiosity to learn
• Demonstrated experience as a customer of robotics systems integrators is a plus
• Superior written and verbal communications capabilities
• Proficient in Microsoft and/or Google Workspace office products, CAD and 3D Modeling experience a plus

What we look for:

We’re building a company from the ground up, so every single person we hire has a massive impact on our team, culture, and ability to accomplish our mission. While each individual brings their own unique skills and perspectives to Formic, we look for people who share our vision and act in alignment with our Operating Principles. If this sounds like you, Formic could be the place for you:

• Fearless Optimism:You share our ambitious vision of what we can accomplish. You’re aware of the challenges we will face as a startup doing new things in an old space, but you’re energized by the incredible opportunity we have to drive change for our customers, and for the manufacturing industry at large.
• Factories First:You have a strong customer focus, no matter who your customer is. You seek to make things easier and better for our customers, even if it makes your job a little harder. 
• Today, Not Tomorrow: There are always plenty of projects to tackle in a startup, but you prioritize, take accountability for work, and have a bias toward action.
• Be Right Often: You don’t do things just because that’s how they’ve always been done. You keep looking for ways to improve, seek out feedback along the way, and back your decisions up with data. 
• Made of Rubber: Just like rubber, when you fall you bounce back up. You know there’s going to be a lot of challenge and change in our work ahead but you are adaptable, resilient, and ready to thrive through it all.
• Good Baton Passes: You work with a desire to make things easier and better for your team members. You use empathy to understand the needs and goals of others and support each other so Formic can be successful together. 

Total Rewards:

Total rewards packages at Formic Technologies consist of salaries benchmarked against similar stage growth companies, insurance (medical, dental, vision, life, STD, LTD), and equity in Formic itself. As an early stage startup, equity is an important part of our investment in you, and your investment in Formic. When Formic succeeds, we all succeed.

Final offer amounts are custom-crafted, based on the cash/equity ratio preference of the candidate, as well as their experience, geographical location and cost of labor, and more, and may vary from the range listed below. Ultimately we’re seeking top performers who will make a difference to our business, and we’re open to negotiating the compensation structure for the right candidate.

The expected base pay range for this position is $135,000 - $235,000.