Full-Time
Acqueon
201-500 employees
Omnichannel campaign management software provider
No salary listed
Mid, Senior
Bengaluru, Karnataka, India
- 4 + years of experience
- Proven experience as a .NET Full Stack Developer or similar role
- Strong proficiency in .NET framework, C#, and ASP.NET
- Experience with front-end development using Angular
- Knowledge of web technologies including HTML, CSS, and JavaScript
- Familiarity with relational databases such as SQL Server
- Experience integrating applications with healthcare platforms such as EPIC, Cerner, and Call Script
- Familiarity with the healthcare technology environments
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Design, develop, and maintain web applications using .NET technologies
- Develop front-end interfaces using Angular and ensure they are responsive and user-friendly
- Integrate applications with healthcare platforms such as EPIC, Cerner, and Call Script using APIs and other integration methods
- Collaborate with cross-functional teams to define, design, and ship new features
- Ensure the best possible performance, quality, and responsiveness of applications
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automation
Acqueon provides omnichannel campaign management software that enables businesses to engage with customers through phone, email, and social media. Their solutions use Predictive Dialing to optimize call center efficiency and Artificial Intelligence to analyze data and suggest effective actions for agents. Acqueon differentiates itself by offering a comprehensive set of tools that ensure privacy compliance and identity verification, catering primarily to industries like banking and telehealth. The company's goal is to enhance customer relationships and engagement, even during challenging times.
Company Size
201-500
Company Stage
Acquired
Total Funding
N/A
Headquarters
Dallas, Texas
Founded
2019
Simplify's Take
What believers are saying
- Acqueon's AI-driven sentiment analysis enhances customer satisfaction and retention.
- Voice biometrics provide secure identity verification, crucial for banking and telehealth.
- AI-powered chatbots increase efficiency by handling routine inquiries 24/7.
What critics are saying
- Five9's acquisition may alter Acqueon's business model and client relationships.
- Partnership with Cresta could create dependencies on third-party technology.
- Evolving privacy regulations may challenge Acqueon's data usage for proactive engagement.
What makes Acqueon unique
- Acqueon specializes in omnichannel campaign management for sales, service, and collections.
- The platform leverages AI and Predictive Dialing to enhance customer engagement.
- Acqueon offers privacy compliance and identity verification tools for secure communications.
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Benefits
Hybrid Work Options
Flexible Work Hours
Professional Development Budget
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 1%2 year growth
↑ 1%Christine Lee, Head of Health Strategy & Partnerships at AnalyticsIQHealthcare is entering a new era,one where patient engagement isn’t just a buzzword but a fundamental driver of improved outcomes. Yet, for many organizations, effectively connecting with patients remains a challenge. Traditional outreach methods, often built on broad demographic assumptions, struggle to foster meaningful engagement. Messages may be sent, but are they received, understood and acted upon?The key to breaking through this engagement barrier lies in reliable people-based data and insights. By harnessing predictive analytics, behavioral insights and people-based data, healthcare organizations can build a more nuanced understanding of patient needs, preferences, and motivations. This shift allows providers and healthcare marketers to move away from one-size-fits-all communication and toward personalized, data-driven interactions that encourage patients to take control of their health.Beyond Demographics: How Big Data Unlocks Deeper Patient InsightsFor years, healthcare outreach relied on surface-level segmentation—age, gender, geographic location
Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Acqueon, a pioneerin
Acqueon, a real-time revenue intelligence platform, has partnered with Cresta, a generative AI provider for intelligent contact centers.
Acqueon announced multiple enhancements to its leading sales, collections, and proactive service agent desktop solution, Acqueon Workspace, including new AI features, easy migrations across platforms, and industry-leading multi-region redundancy that is key to large scale enterprise deployments.
“Collections and revenue generation are fundamental to our customers’ success. FDCPA adherence ensures the highest compliance and regulatory standards for businesses that rely on outbound Collections campaigns to sustain long-term success. I’m proud of Acqueon’s unwavering commitment to Compliance.". .