IT Business Technical Specialist

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

Summary:

The Business Technical Specialist for ERP & Corporate Systems will play pivotal role in support ERP implementation at our NA manufacturing plant and ERP operations as a whole. This role will support the ICT team in configuration, implementation, deployment, change controls, SDLC/GxP activities, and operational support of ERP/MS Dynamics 365 in NA with main support at our manufacturing plant.  

Essential Functions:

•    Responsible for GxP/SDLC related documentation and testing activities related to D365 system enhancement, integration, upgrades and change controls. Responsible for creating and updating user requirements, change control, test plans and user/system acceptance test scripts for D365 and other enterprise information systems and business processes.
•    Create/review/update Functional and Technical Design Documents for required enhancements or changes within the system.
•    Responsible for providing training and guidance to the business users on the D365 platform functionality and incident management processes.
•    Provide comprehensive support throughout the project lifecycle, from requirements gathering and documentation to testing, deployment, and post-implementation evaluation.
•    Implement D365 best practices and evaluate newly released features and functionality to standardize/improve ERP business processes within Finance, Supply Chain and Manufacturing business functions while ensuring compliance. 
•    Support strategic projects and collaborate closely with business users to implement improvements and ensure the efficient operation of our ERP system.
•    Support D365 system upgrades, enhancements, and troubleshoot issues
•    Design and implement scalable, secure, and resilient cloud architecture on Microsoft Azure.
•    Ability to work with business partners to define product roadmaps and align roadmaps to business goals. 
•    Continuous Improvement and evaluate opportunities and implement continuous improvement and operational excellence initiatives 
•    Supports building Digital Fluency programs within the business.
•    Drive ideation/innovation to help determine how emerging technology can help with business challenges/opportunities.
•    Other duties as may be assigned – including IT system support/ integration support within ICT SCM, Manufacturing, & Corporate Functions     
•    Liaison between technology & business partners to understand business processes, priorities, and technology needs.

Requirements:

Education
Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, or equivalent

Experience
At least 3 years of pharma/biotech IT experience with at least 3 years directly supporting manufacturing functions in a GxP environment. 

Technical Skills
At least 3 years of experience in business process and system analysis, defining requirements, process flows, translating business requirements into functional requirements; Strong knowledge and experience with the D365 platform, with a focus in Order management, Finance, SCM, Logistics and Distribution, Manufacturing, R&D, or WMS; Technical experience with SuccessFactors, ADP, Concur, Veeva and other Systems/Integrations such as MES, LIMS preferred; At least 2 years of project implementation and/or support expertise; Experience managing / processing external data feeds (inbound and outbound) using Azure Platform; Experience in analyzing data stored in enterprise systems (ERP and others); Understanding of HIPAA, GDPR, information security, compliance, and privacy requirements for delivering data and analytics projects in the US healthcare industry.

Non-Technical Skills
Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change course of action quickly. Strong interpersonal and communication skills. Strong work ethic is required. Detail oriented and excellent follow through. Analytical and problem-solving skills Has the ability to flex and deal with ambiguity in a dynamic, fast-paced, high growth environment. Has a passion for personal learning and development to be able to grow with the company. Cultural sensitivity and ability to develop consensus within a multinational organization.

Working Conditions:

This position can be based in either Sanford, NC or Princeton, NJ

Requires up to 10% domestic and international travel

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at 510 Carnegie Center Dr. Princeton, NJ 08540 USA and can be contacted by emailing [email protected]. Controller’s data protection officer can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at [email protected].

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

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