Full-Time

Workplace Team Lead

Posted on 11/6/2024

Better.com

Better.com

1,001-5,000 employees

Online platform for home loans and refinancing

Fintech
Real Estate

Compensation Overview

$65k - $80kAnnually

+ Yearly Cash Bonus

Mid

New York, NY, USA

Position requires onsite presence in New York.

Category
Warehouse Operations
Operations & Logistics
Required Skills
Agile
Requirements
  • Bachelor’s degree
  • 3-5 years in related field
  • Strong communication, organization, and time management skills
  • Familiarity with project management tools and best practices
  • Incredibly proactive and does not require micro-management
  • Excellent verbal and written communication skills
  • Ability to multitask, manage priorities, and anticipate potential problems before they arise
  • Humility and accountability
  • Agile work environment experience
  • Ability to travel 20% to other office locations
Responsibilities
  • Manage all aspects of office operations for Better locations, including maintaining facilities and office inventory, as well as overseeing reception and concierge services
  • Manage with Facilities the daily tasks such as mail, shipping, lunch deliveries, culture activations, etc.
  • Maintain positive relationships with vendors and building management as well as cross-functional partnerships with Better stakeholders and collaborators
  • Work with Corporate Real Estate, Workplace and Design team to support and execute company and office-wide redesigns, relocations, renovations and other special space projects
  • Keep workplace records and systems current and accurate, to maintain and understand data and trends on spend, space usage, employee engagement, etc.
  • Overall, support all office functions to keep things running smoothly in a fast-paced environment
  • Report on spend monthly and provide input on issues and opportunities for innovation
  • Field and resolve all Workplace service tickets
  • Handle all office supplies and food ordering, keeping orders within or under budget
  • Plan and execute local culture initiatives, including office events and employee experiences i.e., happy hours, etc.
  • Own the employee onboarding and offboarding cycles for the Workplace team, including badge access
  • Overall, support the corporate vision of culture, hospitality, and service initiatives to ensure an exemplary employee experience across departments

Better.com simplifies the home buying and refinancing process through a fully online platform. It serves homebuyers and homeowners looking to refinance their mortgages by providing quick loan estimates and pre-approvals, often within minutes. The platform eliminates the need for physical paperwork and in-person meetings, making the process faster and more efficient. Unlike traditional lenders, Better.com does not charge origination fees or commissions, which can lead to significant savings for clients. The company generates revenue through the interest on loans and additional services like title and homeowners insurance. Better.com also offers related services such as Better Settlement Services for efficient communication and Better Real Estate to connect clients with trusted agents. The goal of Better.com is to make the entire home buying experience seamless and transparent.

Company Stage

IPO

Total Funding

$1.9B

Headquarters

New York City, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

6%

1 year growth

8%

2 year growth

-9%
Simplify Jobs

Simplify's Take

What believers are saying

  • The launch of innovative products like One Day HELOC and Better Home Equity Loan demonstrates Better.com's commitment to providing fast and flexible financial solutions.
  • The appointment of Chad Smith as president and COO could bring fresh leadership and strategic direction to the company.
  • Better.com's technology-driven approach can lead to faster loan approvals and a more efficient home buying process, enhancing customer satisfaction.

What critics are saying

  • The company has faced public scrutiny and reputational damage due to its handling of layoffs, which could impact employee morale and customer trust.
  • The volatile interest rate environment poses challenges for the mortgage and refinancing market, potentially affecting Better.com's revenue.

What makes Better.com unique

  • Better.com offers a 100% online platform that eliminates the need for physical paperwork and in-person meetings, unlike traditional mortgage lenders.
  • The company does not charge origination fees or commissions, providing significant cost savings for clients compared to traditional lenders.
  • Better.com's integrated approach, including services like Better Settlement Services and Better Real Estate, offers a seamless home buying experience from start to finish.

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Benefits

Competitive compensation & equity

Remote-friendly opportunities

Unlimited PTO

Fully funded health, dental, vision, and fertility benefits

401k plans

Up to 20 weeks paid parental leave

Free lunch, even if you’re remote

INACTIVE