Full-Time

Analyst Series

Operations Support

Updated on 9/9/2026

Metropolitan Transportation Authority

Metropolitan Transportation Authority

1,001-5,000 employees

Operates regional public transit network

Compensation Overview

$70.9k - $125k/yr

No H1B Sponsorship

Brooklyn, NY, USA

In Person

Bachelor's, Master's, Associate's, JD, Certification

Category
Business & Strategy (1)
Required Skills
Microsoft Office
Operations Research
Data Analysis

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Requirements
  • For the Associate Staff Analyst level, a master's degree in an accepted field or a Juris Doctor degree, or a bachelor's degree with three years of qualifying professional experience, or an associate degree or 60 semester credits with five years of qualifying professional experience, or a high school diploma with seven years of qualifying professional experience, or an equivalent combination is required.
  • For Staff Analyst I and Staff Analyst II, a master's degree in an accepted field or a Juris Doctor degree, or a bachelor's degree with two years of qualifying professional experience, or an associate degree or 60 semester credits with four years of qualifying professional experience, or a high school diploma with six years of qualifying professional experience, or an equivalent combination is required.
  • Qualifying professional experience includes budget administration, accounting, economic or financial administration, fiscal or economic research, management or methods analysis, operations research, organizational research, program evaluation, personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning or administration, labor market research, economic planning, social services program planning or evaluation, fiscal management, or a related area.
  • All candidates for Associate Staff Analyst must have at least one year of qualifying professional experience and a high school diploma.
  • All candidates for Staff Analyst I and Staff Analyst II must have a high school diploma.
  • Placement in Assignment Level II requires one additional year of qualifying professional experience after meeting the minimum requirements.
  • Candidates selected for the position are subject to a full background investigation covering employment and education.
  • TA applicants must have permanent civil service status in the applicable title or a reachable list number if they are on an established list.
Responsibilities
  • Design, structure, and own quantitative and qualitative analyses.
  • Provide analytical support by performing a broad range of complex quantitative and qualitative activities.
  • Gather, evaluate, and synthesize data into management-level reports and actionable recommendations.
  • Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line impact.
  • Synthesize findings, develop recommendations, and help present them to senior management.
  • Audit depot and division processes to ensure compliance with planned strategic initiatives related to availability improvements.
  • Advise and influence functional partners, senior leaders, and operations management and staff on key business decisions and major change initiatives.
  • Build trusted advisor relationships with key partners and stakeholders.
  • Lead interview campaigns, working sessions, and senior client presentations.
Desired Qualifications
  • Strong interpersonal skills and the ability to interface effectively with senior management, staff, MTA affiliates, and external organizations.
  • Strong problem-solving skills.
  • Strong verbal and written communication skills.
  • Strong personal computer skills, including proficiency in Microsoft Office.
Metropolitan Transportation Authority

Metropolitan Transportation Authority

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MTA runs North America’s largest public transit network, serving about 15.3 million people across New York City, Long Island, southeastern New York State, and Connecticut through six agencies: NYC Transit, MTA Bus, LIRR, Metro-North, Bridges and Tunnels, and Construction & Development. It moves roughly 2.6 billion trips each year using subways, buses, commuter rails, bridges and tunnels, and related facilities. It differentiates itself by operating multiple transit modes under one umbrella, providing integrated services across districts and modes with extensive infrastructure. Its goal is to provide safe, clean, efficient public transportation that serves as the region’s lifeline and mobility backbone while supporting staff with solid benefits.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1834

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Simplify Jobs

Simplify's Take

What believers are saying

  • March 3, 2026, Judge Liman upheld congestion pricing, protecting a growing revenue stream.
  • June 2026 fare-gate deployments target fare evasion, a $350 million annual leakage source.
  • Phase 2 will add East Harlem access by 2032, strengthening the network’s core value.

What critics are saying

  • Subway weekday on-time performance fell to 82% in first-half 2026, eroding rider trust.
  • The MTA still needs $3 billion in savings for its $68.4 billion capital plan.
  • Federal funding fights continue; another Sean Duffy-style reversal could choke Phase 2 reimbursements.

What makes Metropolitan Transportation Authority unique

  • MTA controls New York’s integrated subways, buses, bridges, and commuter rails, unmatched in U.S. scale.
  • Congestion pricing generated $562 million in 2025, creating a dedicated funding engine for capital upgrades.
  • Second Avenue Subway Phase 2 broke ground June 2026, showing rare megaproject execution capacity.

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Benefits

Remote Work Options

Flexible Work Hours

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