Director of Food and Beverage

Job Description

The Director of Food & Beverage must be creative, dynamic, enthusiastic, and passionate. They will lead with vision and innovation, ensuring world-class dining experiences while driving profitability. The Director will work to achieve maximum sales and profits, as well as enhance guest satisfaction and employee engagement, while adhering to established company policies and luxury brand standards. They will establish strong cross-functional collaboration, forming a close working relationship with the Executive Committee and Department Heads. Proven ability to drive accurate revenue forecasts, enhance profitability, and develop strong leadership within the team is essential.

• Consistently offer professional, friendly and engaging service
• Lead and manage the day-to-day operations of the Food & Beverage Division, ensuring all service standards are followed
• Drive innovative promotions, menus and concepts, creating a destination of choice for both Hotel and external guests
• Lead and support all Food & Beverage departments in the achievement of their financial and operational targets
• Prepare annual budgets and administer in a fiscally responsible manner
• Develop, implement and manage the department's business/marketing plan and budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives
• Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives
• Assist in the preparation of the annual strategic plan and achieve the goals and targets therein
• Ensure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profits
• Respond to customer trends, needs, issues, comments and concerns to ensure a quality experience and enhance future sales prospects
• Oversee the selection, training and development of all F&B employees to ensure timely recruitment and career growth
• Implement and manage all company programs to ensure compliance; follow department policies, procedures and service standards
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards and policies, while supervising regular audits
• Other duties as assigned

Qualifications

• Minimum 5 years’ Food & Beverage managerial experience in a luxury hotel
• Professional appearance and grooming standards
• Extensive knowledge of fine dining and banqueting operations
• Excellent communication skills
• Extensive Food and Wine background
• Ability to train and develop leaders
• Excellent budgeting and forecasting ability
• Knowledge of expense management
• Excellent people skills
• Ability to work with a diverse staff
• Ability to coordinate special events