Senior Cloud Engineer

At Credit Acceptance, cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we’re seeking an experienced cloud engineer with expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance and advanced industry knowledge is key to keeping us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT infrastructure and an ongoing impact on our overall growth. The Cloud Engineer is responsible for architecture, administration, maintenance and availability of all cloud infrastructure and supporting tools. Additionally, Cloud Engineer demonstrates and encourages a culture of automation, orchestration and efficiency. The position helps drive a cloud strategy that is consistent with the department and business goals.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member

• You will be measured on your ability to perform the following activities effectively

• Work in tandem with our Infrastructure & IT teams to identify and implement the most optimal cloud-based solutions for the company

• Define and document best practices and strategies regarding cloud deployments and maintenance

• Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies

• Ensure application performance, uptime, and scale, maintaining high standards of quality and thoughtful design

• Managing cloud environments in accordance with company security guidelines

• Reliably supporting the technology our internal customers depend on to do their jobs.

• Supporting the collection, filtering, prioritization, and planning of the 'right work'

• Schedule's installations and upgrades and maintains systems in accordance with established policies, procedures, and Service Level Agreements

• Works with Backup Administrator to develop a data protection strategy that conforms with the established requirements

• Conducts routine environment audits of cloud accounts for compliance with established standards, policies, configuration guidelines and procedures

• Maintains a comprehensive cloud library of all supporting documentation

• Responsible for assisting in the development of cloud strategies.

• Participates in an on-call rotation

• Automate system deployments using standard automation tools such as Puppet, Git, Terraform, CloudFormation, etc.

• Participates, and enhances the Disaster Recovery process

• Cloud Management Platform Administration

Competencies: The following items detail how you will be successful in this role.

• Impact Analysis: Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.

• Solution Design: Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements. Ability to design at both high and low levels of abstraction, understand complex requirements and translate into understandable solutions. Ability to accurately estimate based on requirements.

• Technical Domain: Have an understanding of the technical domain, including the application architecture, design and data of the application they support and systems to which it interfaces.

• Testing Techniques: Understand the range of testing techniques available well enough to select the most effective test procedures.

Requirements:

• Minimum of 3+ years of experience supporting Cloud/Hybrid environments with a strong background with AWS

• Experience with SaaS, Paas, and IaaS deployments in the Cloud

• Ability to learn and leverage other cloud technologies such as Azure, Oracle, Google etc.

• Documented history of providing continuous improvements / enhancements using cutting edge technology

• Write and augment scripts in various automation, orchestration, scripting, or programming languages

• Experience developing and maintaining performance metrics and graphs

• Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts

• Ability to right-size cloud infrastructure with cost, and performance in mind

• Ability to participate in an on-call rotation

Preferred Experience:

• Experience in a hybrid Cloud/Data Center environment supporting various multi-tier and microservice applications

• Experience with other clouds like Azure, Oracle, Google, etc

• Experience with backup and data protection technologies

• Experience with patching tools

• Experience with virtualization environments

• Experience using configuration management tools such as Puppet, Chef, Terraform, CloudFormation, etc.

• Experience working with monitoring/trending software such as CloudWatch, ELK, Splunk, etc

• Working knowledge of DevOps processes

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Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work 

Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term.  If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more.  We’re proud of our culture and are happy to share why – let’s talk!

California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.

Play the video below to learn more about our Company culture.