Syndax Pharmaceuticals is looking for a Director, Oncology Clinical Educator, Great Lakes

At Syndax, we are determined to realize a future in which people with cancer live longer and better than ever before. Syndax Pharmaceuticals is a clinical stage biopharmaceutical company developing an innovative pipeline of cancer therapies.

The Role:

The Oncology Clinical Educatorwill serve as a critical member of the Customer Engagement Team and will have an exciting opportunity within Syndax as we prepare for our first product launch.

In this exciting role, the Oncology Clinical Educator (OCE) will be responsible for providing clinical education utilizing approved materials primarily focused on education to non-physician patient care teams, including nurses, nurse navigators, pharmacists, and other advanced practice providers (APPs), such as Nurse Practitioners and Physician’s Assistants. As Syndax brands grow and utilization expands into the community, the OCE will likely begin spending more time providing education to physicians.

OCEs will be a trusted educational resource for treatment team members and patients to better understand various aspects of treatment with Syndax Oncology brands. OCEs will help HCPs and their staff understand Syndax Oncology brands through education and approved resources in a defined geographic region.

The OCE will serve as the strategic education leader across academic and community oncology accounts. The OCE will analyze account dynamics to gain a deep understanding of customer educational objectives and customer clinical challenges. The OCE will use these insights to develop strategic educational plans.

The OCE will determine which approved tools will best engage accounts, monitor the changing market educational needs/clinical trends, and compliantly collaborate with internal/external partners to build/execute plans that support the education needs.

The OCE will also play a key role in the education of patients.

As part of the Customer Engagement team, the OCE is responsible for conducting all activities in accordance with current regulatory and health care compliance guidelines and Syndax policy.

Behaviors that are critical for success in this role are collaboration, communication, planning, relationship building, and the ability to execute tactical initiatives and provide timely feedback. OCEs will report directly to the Senior Director, National Oncology Clinical Educators.

Key Responsibilities:

• Build external relationships with key treatment team members (RN, NP, PA, Pharm.D., Nurse Navigators) within their region
• Develop and maintain a strategic regional plan that meets customer educational needs and clinical challenges, through analysis of account dynamics and clinical insights
• Educate customers on disease state awareness
• Educate customers on the clinical profile of products including but not limited to clinical benefits and administration requirements
• Provide education programs through 1:1 or group presentations, and/or formal presentations
• Provide education to patients
• Master all aspects of the clinical and administrative profile of new cancer medications
• Understand, translate, and communicate relevant clinical education topics to diverse audiences
• Utilize strategic questioning and actively listen to routinely document and share clinical insights from customer engagements that take place within accounts or at national, regional, and local meetings
• Utilize clinical insights to shape local education strategy and build strategic account educational plans
• Attend and provide clinical information and/or presentations at national, regional, and local meetings
• Provide staff support, as appropriate at exhibit booths and displays as required
• In collaboration with supervisor develop, implement, and document performance and development plan
• Participate in select cross-functional projects
• Perform all administrative requirements in a timely, accurate and compliant manner (e.g., expense reports, documentation of activities)
• Provide regional and local support to clinically enhance sales training initiatives and improve clinical competencies of field personnel in partnership with Commercial Learning and Development 
• Stays current in clinical developments related to specific disease states
• Develops and maintains advanced presentation skills to facilitate effective communication
• Documents all interactions, clinical insights, and customer profile information as directed
• Attends clinically relevant meetings for personal/professional development
• Maintains the highest level of professional standards in all interactions, internally and externally
• Conducts all aspects of the OCE role in accordance with the Syndax Code of Conduct and compliance guidelines

Desired Experience/Education and Personal Attributes:

• Bachelor’s degree required
• MSN, Advanced Practice Provider (NP/PA), or Pharmacy degree preferred
• 8+ years of work experience required
• 2+ years post graduate oncology clinical and/or educational experience is required
• Experience with Oncology and/or Hematology products required
• Excellent presentation skills required
• Knowledge and/or experience with direct to patient education initiatives preferred
• Previous industry experience preferred
• Previous experience in introducing new specialty pharmaceutical/biologics products or indications a plus
• Ability to navigate and discuss complex clinical data
• Excellent collaboration and time management skills
• Excellent communication skills
• Demonstrates critical thinking
• Ability to analyze clinical insights to shape local education strategy
• Strong teamwork focus with ability to compliantly navigate cross functional partner complexities
• Above average computer skills: PowerPoint, Excel, Word
• Requires travel of approximately 70% depending on geography (includes overnight travel); Other travel for business meetings as required; Travel by air, including overnight and weekends as needed
• Must have a valid driver’s license

Location: Syndax has offices in Waltham, MA and New York City and has a dispersed workforce across the United States.

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