Data Centre Security Compliance Coordinator
Posted on 3/31/2023

1,001-5,000 employees

Web performance & security platform
Company Overview
Cloudflare's mission is to help build a better Internet. The company specializes in providing a content delivery network and DDoS mitigation services.
Remote in USA
Experience Level
Desired Skills
Customer Service
Legal & Compliance
  • A minimum 4 years of relevant professional experience working with technology partners, alliances, or third-party vendors, ideally in the following disciplines: Data center Security Compliance, Access Management, audit administration at a leading high-tech company; offering management
  • Technical skills including the ability to understand (1) product roadmaps; (2) market trends and factors; and (3) complex partner requirements
  • Knowledge of Compliance programs such as SOC2, PCI, ISO, NIST and FedRAMP
  • Track record of exceptional performance at past roles
  • Ability to create clear plans to execute on strategic objectives
  • Ability to establish trust and strong working relationships with internal and external stakeholders
  • Ability to influence and build consensus with key stakeholders
  • Experience managing complex processes
  • Crisp and effective communication skills, including experience presenting to senior executives
  • Ability to convey a shared vision to build buy-in for an idea or concept
  • Ability to demonstrate knowledge of Cloudflare products and services
  • Organized & Disciplined, with a strong focus on driving outcomes
  • Preferred Prior experience with Data Centre Security Compliance disciplines and audit programs and past history working in fast-growth stage technology start-ups
  • Preferred Superb organizational skills and demonstrated history managing complex processes including audit cycles, Facts gathering and analytical skills
  • Assist with Portal access where CF employees and contractors need access to various segments in the portals. This includes auditing access, adding/removing users, downloading Compliance certificates such as PCI/ISO/SOC2
  • Assist with audits such as PCI/SOC2/ISO/NIST/FedRAMP. We have audits throughout the year where auditors' access to data centers is managed, compliance certificates are collected, audit evidence is gathered and communicated to various teams
  • Assist with Quarterly Access Review, where access to all data centers are reviewed in detail. User Lists from portals are fetched and compared with ACL to ensure only valid users have right access
  • Sites without portals are contacted with a standard email and their responses are collected
  • Audit jira tickets are raised and final reports are created before adding to relevant Wiki pages
  • Assist with managing ACL to ensure a true list of the portal users is maintained at all times
  • Create Wiki pages contents & maintain existing pages with updates
  • Assist with physical access to data centers
  • Maintain documentation, database, dashboards and other reporting tasks
  • Assist with daily DCSC Jira tickets for portal access/physical access/ Audits as well as decommissioning tickets
  • Support compliance and regulatory projects, including implementation of legislation / regulation
  • Provide excellent customer service to the internal business and support teams so that all teams go to Compliance for support in ensuring they carry out their roles in a compliant fashion
  • Support the relevant compliance managers with advice to the business on licensing and permissions
  • Monitor and implement changes to individual accountability regime requirements (such as UK, Ireland, Singapore and Labuan) including submitting the relevant forms and assigning responsibilities
  • Establish effective working relationships with the Alliance Partners, Cloudflare Sales Leadership and Account Managers, Marketing and Support teams
  • Develop a core understanding of the unique business needs of prospects and customers within the Partners' respective fields of specialty and expertise
  • Develop and maintain a strong working knowledge of internal and external processes required for successful management of strategic partners
  • Develop and maintain detailed working knowledge of partner's service offering portfolio and leverage Cloudflare's strengths to fill partner portfolio gaps and improve partner's ability to compete
  • Own, influence, and orchestrate relationships within the partner Offering teams that can help drive Cloudflare offerings and strategic positioning
  • Support deal cycle
  • Identify and drive joint offering opportunities and placement of Cloudflare technologies as partner acknowledged standards
  • Facilitate ad hoc partner requests (Legal, compliance, GRC, Risk and Physical security)