Full-Time

Payment Processing Analyst

Updated on 11/11/2024

Pushpay

Pushpay

501-1,000 employees

SaaS platform for community engagement and donations

Consumer Software
Social Impact

Compensation Overview

$50.8k - $58.7kAnnually

Mid

Allen, TX, USA

Hybrid work model - 3 days in the office / 2 days remote each week.

Category
Risk Management
Finance & Banking
Requirements
  • 3+ years of experience preferably in underwriting, risk management, or payment gateway implementations.
  • Proficiency in office productivity tools (e.g., Google Workspace, MS Office Suite) and communication platforms (Slack, Teams).
  • Experience in payment processing, especially with ACH, credit card, and merchant acquiring businesses (e.g., acquiring banks, payment gateways, processors, or payment facilitators).
  • Bachelor's degree required.
  • Strong understanding of risk management principles, particularly in the context of portfolio growth and profitability.
  • Experience with quality assurance, peer reviews, and training.
Responsibilities
  • Collaborate with Go-To-Market (GTM) teams and customers to facilitate a seamless onboarding process.
  • Review merchant applications to identify inconsistencies and provide underwriting discernment.
  • Analyze transactions that meet risk thresholds to assess potential risks and recommend additional actions if necessary.
  • Assess and resolve rejected payment items, making adjustments as needed to customer accounts.
  • Maintain and update customer account information to ensure accuracy.
  • Enter personally identifiable information (PII) into databases with high precision.
  • Manage risk-related support tickets, escalating issues per established guidelines.

Pushpay provides software as a service (SaaS) solutions that help organizations in the faith, education, and nonprofit sectors connect with their communities. Their products utilize mobile technology to enhance engagement and facilitate donations, making it easier for churches, schools, and charities to strengthen their community bonds. Pushpay operates on a subscription-based model, which means clients pay recurring fees for access to their services. This approach allows Pushpay to generate consistent revenue while focusing on growth and continuous improvement in their offerings, setting them apart from competitors in the same space.

Company Stage

IPO

Total Funding

$95.9M

Headquarters

Redmond, Washington

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

4%

2 year growth

7%
Simplify Jobs

Simplify's Take

What believers are saying

  • Pushpay's focus on mission-driven organizations provides a sense of purpose and alignment with values for employees.
  • The launch of Pushpay Insights and the new App Studio demonstrates the company's commitment to innovation and technological advancement.
  • Integration with platforms like VIRTUS enhances Pushpay's value proposition, potentially leading to increased market share in the religious sector.

What critics are saying

  • The niche focus on churches and non-profits may limit market expansion opportunities.
  • Regulatory and compliance challenges in the payments sector could increase operational costs and complexity.

What makes Pushpay unique

  • Pushpay specializes in providing digital donation and engagement solutions specifically for churches and non-profits, unlike broader payment platforms.
  • The integration with VIRTUS enhances safety compliance and volunteer engagement, setting it apart in the religious sector.
  • Pushpay Insights offers a unique, data-driven approach to community engagement and discipleship, which is not commonly found in other payment solutions.

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Benefits

Career Development - We offer credits towards Audible audiobooks and Kindle books to help you grow your career. If it’s related to your job, we’ll buy you the book.

401(k) Matching - We hope you work here for a long time, and we’ll help you prepare for retirement with a matching program and vesting schedule that rivals most employers.

100% Medical Coverage - Healthy employees are critical to our success. That’s why we pay 100% of your medical premium and 50% of your dependent’s premium.

Corporate Giving - Generosity is more than a talking point here. We support employees in volunteering locally and participating in giving campaigns throughout the year.

Carpool Incentives - Traffic is the worst. Find a co-worker and beat the gridlock together with carpool incentives for using innovative apps like Scoop and Waze Carpool.

Unlimited Healthy Snacks - Our Nespresso machines power us through the gloomy winters (and all year long, to be honest). When that’s not enough, grab fresh fruit, veggies, or one of the dozen rotating snacks!