Employment Counsellor

Starting Salary: $55,258 - $55,809. Commensurate with experience
Hours: 35 hours per week
Location: Tycos Drive, Toronto
Employment Type: Full-time – temporary eight-week contract
Start Date: As soon as possible
Vacancy Type: Existing position

About JVS Toronto
At JVS Toronto, we believe everyone deserves the opportunity to build a meaningful career. Since 1947, we’ve empowered thousands of individuals each year through employment, career development, and assessment services across Toronto and York Region. We also partner with businesses to help them find the talent they need to succeed.

As a registered charity, we’re proud to offer many of our services at no cost, thanks to generous funding. Learn more about our impact: www.jvstoronto.org.

Why Join Us?

• Generous Time Off – Start with three weeks of paid vacation, plus paid sick time, personal wellness days, and family-related leave, to support a healthy work–life balance.
• Benefits & Pension Plan – Access a health and dental benefits plan, an Employee Assistance Program, and a defined benefit pension plan with employer contributions. 
• Inclusive & Supportive Culture – Join a collaborative and inclusive organization committed to diversity, equity and belonging.
• Additional Perks – Access corporate discounts and other programs that support your overall well-being.

Eligibility for benefits, pension and time-off programs varies by employment status.

About the Program
Individual in this position will provide employment counselling and supports to our pre-arrival programs like Canada InfoNet as well as other pre and post-arrival initiatives funded by Immigration Refugees Citizenship Canada (IRCC). Canada InfoNet is a pan-Canadian online program offering pre-arrival services to internationally educated persons. Program provides employment preparation, occupation specific mentoring and Canadian workplace culture support.

We are looking for a self-motivated individual to join our multi-lingual pre-arrival team. This dynamic role requires effective organizational abilities, flexibility to remain client-focused while achieving program targets and the ability to coordinate with multiple project partners across Canada. We pride ourselves on the exceptional support we offer immigrating professionals to help them successfully transition to their careers in Canada!

As an Employment Counsellor you will: 
•    Conduct intake and in-depth assessments online to determine client program eligibility and create Employment Action Plans
•    Case manage clients, provide employment counselling, sector and province-specific labour market information
•    Facilitate on-line job search related workshops for small groups and deliver Zoom/ GotoWebinar presentations to large audiences of clients and other stakeholders
•    Assist clients with resume building, conduct mock interviews through video calls, and provide coaching to develop the clients’ skill set and knowledge; aid with adaptation to Canadian business culture
•    Research and identify potential referral sources abroad, support establishing of referral arrangements and act as a liaison with referring agents
•    Contribute to developing program material like manuals and online learning content.
•    Recruit mentors by leading information sessions and marketing the program via national outreach to employers, organizations, and social networks
•    Screen and match mentors/mentees, conduct online mentor/mentee orientation and secure mentoring matches
•    Case manage and monitor mentoring relationships to ensure mentee/mentor goals are met
•    Gather and analyze participant evaluations after program completion
•    Record and administer participant information/documentation collection
•    Collect data, tack, and analyze participants' progress, outcomes and feedback to prepare reports as required
•    Collaborate with partner agencies to support them with recruiting, onboarding and engaging mentors
•    Support the program’s communication strategy by creating content for Social Media, Newsletters and other materials

Minimum Qualifications & Experience:  
•    Bachelor's degree or Post Graduate Certificate in Social Services, Human Resources, or a related field. International degrees must be evaluated for Canadian equivalency
•    1 year experience working with newcomers or good understanding of immigration issues
•    1-2 years experience in a career/ employment counselling or mentoring coach role
•    Demonstrated knowledge of mentoring, settlement, and immigration. Awareness/ knowledge of client challenges
•    Strong technical skills, comfortable with online service delivery and using technology for various activities of the program; proven ability to master new tools and technology quickly
•    Experience developing and delivering training and information sessions online, as well as creating informational content
•    Technical expertise in excel, word, online meetings and webinar tools like GoTo Webinar, MS Teams and Zoom
•    Good time management skills; experience with multi-tasking and ability to shift focus based on changing project needs
•    Effective verbal and written communication skills
•    Strong interpersonal skills; ability to develop and maintain relationships
•    Effective research skills and knowledge of the Canadian labour market
•    A clear Criminal Record and Judicial Matters Check is required for this position

Nice to Have:
•    Fluency in a second language reflecting targeted outreach, preferred languages are French or Arabic
•    Exposure to social media platforms and creating content for them